Sr. Administrative Assistant Job at Robert Half in Ankeny

We are offering a contract for a Sr. Administrative Assistant position in ANKENY, Iowa. This role is central to our operations, ensuring the smooth running of the front office, managing communication lines, and providing exceptional service to our clients in the industry.

Responsibilities:

• Serve as the first point of contact, handling all incoming calls across multiple phone lines.
• Execute general office tasks including scheduling via Microsoft Outlook and assisting with conference room management.
• Coordinate incoming and outgoing mail, working closely with UPS & FedEx for deliveries.
• Utilize intermediate skills in Microsoft Word and Excel to maintain and update documents.
• Display strong communication skills and good email etiquette in all forms of correspondence.
• Provide exemplary customer service, addressing inquiries, and resolving any issues.
• Maintain organization and detail in all tasks, ensuring dependability and consistency in the role.
• Use CRM, ADP - Financial Services, Cisco Webex Meetings, Concur, and Microsoft Teams for various administrative tasks.
• Oversee the receptionist duties and distribute incoming mail effectively.
• Participate in budget processes and calendar management in a timely and efficient manner.• Minimum of 2 years of experience in a similar role as a Sr. Administrative Assistant
• Proficiency in ADP - Financial Services
• Ability to design and implement Banner Ads
• Experience with Cisco Webex Meetings for scheduling and hosting virtual meetings
• Familiarity with Concur for expense management
• Proficiency in using CRM software to manage customer relationships and interactions
• Experience with About Time for time tracking and project management
• Knowledge of Budget Processes, including planning, creation, and management
• Strong skills in Calendar Management, ensuring efficient scheduling and organization
• Excellent Communication skills, both written and verbal
• Experience in handling Conference Calls and managing meeting logistics
• Ability to perform Receptionist Duties, including greeting visitors and handling inquiries
• Experience in processing and Distributing Incoming Mail in a timely manner
• Knowledge of Federal Express services for sending and receiving packages
• Experience with APC UPS for power management solutions
• Proficiency in Microsoft Outlook for managing emails and schedules
• Extensive knowledge of Microsoft Office Suites, including Word, Excel, and PowerPoint
• Experience with Microsoft Teams for collaboration and communication within the team