Customer Service Representative Job at Robert Half in San Francisco
Robert Half, San Francisco, CA, US, 94108
Job Description
We are offering a short term contract employment opportunity for a Customer Service Representative in the Financial Services industry in San Francisco, California, United States. As a Customer Service Representative, you will play a crucial role in supporting our conference operations by ensuring a top-notch experience for all attendees.
Responsibilities:
• Ensure a warm and welcoming environment for conference attendees
• Perform various administrative tasks to support conference operations
• Efficiently handle reception duties to assist attendees
• Coordinate event logistics across multiple floors of the office building
• Provide excellent customer service to clients and partners
• Assist with catering tasks to ensure seamless food and beverage service during the conference
• Utilize skills in event coordination to ensure smooth running of corporate events
• Maintain a high level of professionalism while interacting with attendees
• Address any issues or inquiries from attendees promptly and efficiently
• Collaborate with the team to provide a comfortable and enjoyable experience for all attendees.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **
• Minimum of 2 years' experience in a customer service role within the financial services industry is required
• Proficiency in delivering excellent customer service, with a customer-first mindset
• Solid understanding of the financial services sector, with the ability to communicate complex financial information clearly
• Experience in coordinating events, preferably within a corporate setting
• Demonstrated skills in managing corporate events, including planning, organizing, and executing successful events
• Proven ability in event coordination, with attention to detail and the ability to manage multiple tasks simultaneously
• Strong interpersonal and communication skills, with the ability to interact effectively with clients and team members
• Problem-solving skills, with the ability to handle customer complaints and resolve issues in a timely and detail oriented manner
• A proactive mindset, with the ability to anticipate customer needs and provide solutions
• Proficiency in using industry-standard software tools and applications, with a willingness to learn new technologies as required.
** If you're interested in this position, please apply to this position and contact Nick Mussman at nick.mussman - at - roberthalf - .com with your word resume and reference job ID# **