Lodgco Management Llc
General Manager
Lodgco Management Llc, North Port, Florida, us, 34290
We are seeking an experienced and dynamic General Manager to lead our limited-service hotel property Hampton Inn & Suites by Hilton in North Port, FL. We are committed to delivering exceptional guest experiences and maintaining the highest standards of hospitality and operational excellence.
Position Summary
The General Manager will be responsible for overall property management, strategic leadership, financial performance, and team development. This role requires a seasoned hospitality professional with a proven track record of success in limited-service hotel operations.
Key Responsibilities
Strategic Leadership
Develop and implement strategic plans to drive hotel performance and achieve financial objectives Create and maintain a culture of exceptional customer service and team excellence Represent the hotel in the local business community and develop strategic partnerships Continuously analyze market trends and competitive landscape to identify growth opportunities Operational Management
Oversee daily hotel operations, ensuring smooth and efficient functioning across all departments Manage front desk, housekeeping, maintenance, and breakfast service operations Develop and implement standard operating procedures (SOPs) Ensure compliance with brand standards, health and safety regulations, and local hospitality guidelines Manage property maintenance, renovations, and capital improvement projects Develop and manage annual budget and financial forecasts Monitor and optimize revenue streams, including room revenue, ancillary services, and cost control Prepare comprehensive financial reports for ownership and brand management Implement strategies to improve profitability and operational efficiency Conduct regular financial reviews and develop corrective action plans as needed Human Resources and Team Development
Recruit, train, and develop a high-performing hotel team Conduct performance evaluations and provide ongoing coaching and mentorship Create and maintain a positive work environment that promotes teamwork and employee engagement Develop and implement staff training programs Manage employee relations and resolve workplace conflicts Guest Experience and Quality Assurance
Ensure consistently high-quality guest experiences Personally engage with guests to address concerns and maintain service excellence Monitor and analyze guest feedback and satisfaction scores Implement continuous improvement initiatives based on guest and team member input Manage online reputation and guest reviews across various platforms Sales and Marketing
Develop and execute sales and marketing strategies to drive occupancy and revenue Build and maintain relationships with corporate clients, travel agencies, and event planners Participate in local tourism and business networking events Manage digital marketing efforts and online distribution channels Create targeted marketing campaigns to increase hotel visibility and bookings Required Qualifications Minimum of 5 years of proven experience as a General Manager in a limited-service hotel Bachelor's degree in Hospitality Management, Business Administration, or related field preferred Extensive knowledge of hotel operations, revenue management, and financial planning Proven track record of improving hotel performance and guest satisfaction Strong leadership and team development skills Excellent communication and interpersonal abilities Advanced proficiency in property management systems (PMS) and revenue management software Demonstrated ability to drive operational efficiency and cost management Knowledge of revenue generation and profit/loss implications Additional Eligibility Qualifications Valid driver’s license and safe driving record Satisfactory criminal background screening required Professional references from the hospitality industry Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
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Develop and implement strategic plans to drive hotel performance and achieve financial objectives Create and maintain a culture of exceptional customer service and team excellence Represent the hotel in the local business community and develop strategic partnerships Continuously analyze market trends and competitive landscape to identify growth opportunities Operational Management
Oversee daily hotel operations, ensuring smooth and efficient functioning across all departments Manage front desk, housekeeping, maintenance, and breakfast service operations Develop and implement standard operating procedures (SOPs) Ensure compliance with brand standards, health and safety regulations, and local hospitality guidelines Manage property maintenance, renovations, and capital improvement projects Develop and manage annual budget and financial forecasts Monitor and optimize revenue streams, including room revenue, ancillary services, and cost control Prepare comprehensive financial reports for ownership and brand management Implement strategies to improve profitability and operational efficiency Conduct regular financial reviews and develop corrective action plans as needed Human Resources and Team Development
Recruit, train, and develop a high-performing hotel team Conduct performance evaluations and provide ongoing coaching and mentorship Create and maintain a positive work environment that promotes teamwork and employee engagement Develop and implement staff training programs Manage employee relations and resolve workplace conflicts Guest Experience and Quality Assurance
Ensure consistently high-quality guest experiences Personally engage with guests to address concerns and maintain service excellence Monitor and analyze guest feedback and satisfaction scores Implement continuous improvement initiatives based on guest and team member input Manage online reputation and guest reviews across various platforms Sales and Marketing
Develop and execute sales and marketing strategies to drive occupancy and revenue Build and maintain relationships with corporate clients, travel agencies, and event planners Participate in local tourism and business networking events Manage digital marketing efforts and online distribution channels Create targeted marketing campaigns to increase hotel visibility and bookings Required Qualifications Minimum of 5 years of proven experience as a General Manager in a limited-service hotel Bachelor's degree in Hospitality Management, Business Administration, or related field preferred Extensive knowledge of hotel operations, revenue management, and financial planning Proven track record of improving hotel performance and guest satisfaction Strong leadership and team development skills Excellent communication and interpersonal abilities Advanced proficiency in property management systems (PMS) and revenue management software Demonstrated ability to drive operational efficiency and cost management Knowledge of revenue generation and profit/loss implications Additional Eligibility Qualifications Valid driver’s license and safe driving record Satisfactory criminal background screening required Professional references from the hospitality industry Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.
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