Administrative Assistant Job at Robert Half in Manchester

We are currently offering a short term contract employment opportunity for an Administrative Assistant in Manchester, Connecticut. As an Administrative Assistant, your primary role will be to ensure smooth operations within our office, manage client intake, handle project management tasks and ensure the office is well-equipped and organized.

Responsibilities:

• Handle customer service duties such as answering inbound calls, responding to email correspondence, and managing inbound and outbound calls.

• Perform data entry tasks and maintain accurate records.

• Use Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) efficiently to perform various tasks.

• Schedule appointments and meetings as required.

• Manage client intake and ensure that all information is directed to the right place.

• Monitor project management work streams and ensure tasks are getting done in a timely fashion.

• Handle daily deposits, mail, and FedEx duties.

• Ensure office supplies are ordered and the kitchen is stocked with snacks.

• Run billing reports monthly and follow up on collections as needed.

• Oversee the functioning of office equipment such as copy machines and manage their maintenance and repair.

• Proficiency in answering inbound calls with a detail oriented demeanor, ensuring customer queries are addressed in a timely and efficient manner.
• Demonstrated experience in providing excellent customer service, including managing complaints and handling inquiries.
• Ability to perform data entry tasks with high accuracy and attention to detail.
• Skilled in email correspondence, able to draft, respond, and organize emails effectively.
• Experience in handling both inbound and outbound calls, maintaining clear and respectful communication at all times.
• Proficient in Microsoft Excel, able to create, manage and interpret spreadsheets.
• Experience in using Microsoft Outlook for managing emails, meetings, and personal tasks.
• Proficiency in Microsoft PowerPoint to create, edit, and present detail oriented presentations.
• Advanced skills in Microsoft Word for drafting documents, reports, and letters.
• Excellent organizational skills to schedule appointments, manage calendars, and ensure smooth operation of day-to-day tasks.