Gecko Hospitality is hiring: Director of Operations - Multi-Unit, Full-Service R

Job Title: Director of Operations

Salary: $120,000 -150,000, plus bonuses

Location: Los Angeles, CA, with local travel

Position Summary:

We are seeking a results-driven Director of Operations to oversee multiple restaurant locations, ensuring operational excellence, team development, and overall profitability. This role involves mentoring management teams, maintaining high standards of service and quality, and implementing strategic initiatives to achieve organizational goals. The ideal candidate is a strong leader with extensive experience in upscale, full-service restaurant operations and a proven track record of driving success in a multi-unit environment.

Key Responsibilities:

• Operational Leadership: Manage daily operations across multiple locations, ensuring consistency, efficiency, and adherence to company standards.
• Team Development: Mentor and support General Managers and their teams, fostering a culture of continuous improvement and outstanding service.
• Financial Management: Analyze financial reports, control costs, and implement strategies to drive revenue and profitability.
• Quality Control: Maintain high standards of food quality, safety, and customer service across all locations.
• Strategic Planning: Collaborate with senior leadership to develop and execute operational strategies aligned with company goals.
• Compliance: Ensure all locations meet health, safety, and company policy regulations.
• Guest Experience: Champion a guest-focused approach to ensure exceptional, 5-star dining experiences.

Qualifications:

• Minimum of 6 years of progressive experience in upscale, full-service restaurant management, with at least 3 years at the General Manager level and 2 years in a multi-unit leadership role.
• Proven ability to oversee operations generating a minimum of $20MM in combined annual revenue.
• Strong financial acumen with experience analyzing and managing financial statements, budgets, and operational metrics.
• Exceptional communication, interpersonal, and leadership skills.
• Demonstrated ability to build and lead high-performing teams.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Availability to work evenings, weekends, and holidays as needed.
• Local travel required.

Salary and Benefits:

• Competitive salary with a quarterly bonus program.
• Comprehensive benefits including medical, dental, and vision insurance.
• Paid vacation and floating holidays for five major holidays.
• Lifestyle Spending Account to support various needs such as gym memberships, childcare, groceries, and student loans.
• Monthly dining allowance for use at company locations.
• 401(k) plan with employer match (25% of the first 5% contribution after 12 months).
• Employer-paid life insurance.
• Education Assistance Program (EdAP) for professional growth in hospitality.
• Employee Assistance Program (EAP) for work-life balance support.
• Management referral program offering up to $4,000 for qualifying hires.
• Additional supplemental benefits and incentives.