Business Systems Analyst

Job Description Mars Veterinary Health is looking to add a Business Systems Analyst to the Medical Affairs team. This individual will mainly be responsible for providing application support for MVH's proprietary patient safety reporting system, Halo. This individual can expect heavy involvement in ServiceNow for system maintenance, deployment, weekly scrums, ad hoc requests, IAM, and QA regression testing. You will also be working closely with the IT PMO and IT Data Teams. Therefore, a technical background and excellent communication skills are a must to effectively collaborate with ServiceNow admins, developers and cross-functional teams. This individual will collaborate significantly with stakeholders and will be responsible for managing product backlog tasks such as: resourcing, prioritization, progress evaluation, and tracking process/outcomes metrics. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HRinsightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5 years' experience in a BSA or similar technical role Application Support Experience Experience managing tickets and applications in ServiceNow. Familiarity managing access and permission requests within Active Directory Excellent communicator and collaborator. Experience with QA/ regression testing. - Healthcare background Experience in developing and managing user stories. Working EST hours null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HRinsightglobal.com.