Legal Operations Manager II

WHAT IS BOX?

Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.

WHY BOX NEEDS YOU

We are looking for a Legal Operations Manager to join our quest in optimizing and automating processes by implementing legal programs and tools. Our team solves problems and takes initiative, with the ability to pivot according to the business needs. We need someone like you to help make an immediate impact! You'll have the opportunity to identify opportunities, and implement methods, for streamlining and increasing operational efficiencies within the Legal department. As a Legal Operations team member, you will support a wide variety of projects and programs across the Legal team with a primary focus on supporting Employment Legal, IP and LER teams. Your role will require a strong understanding of legal processes and procedures, as well as excellent organizational and analytical skills. You will work closely with cross-functional teams to ensure efficient and effective legal operations. This role is based in our Austin or Redwood City offices and reports into the Chief of Staff, Director of Legal Operations.

WHAT YOU'LL DO

• Lead and optimize the eDiscovery processes within Legal. Your primary responsibilities will include planning litigation and document pulls, ensuring effective execution of eDiscovery strategies, and maintaining compliance and documentation standards throughout the eDiscovery lifecycle.
• Support Employment Legal on a variety of matters, including, but not limited to:
  • Track and manage project management tasks related to claims.
  • Implement project management strategies for handling matters relating to moonlighting, code of conduct, and employee handbook.
  • Establish ownership over various employment-related processes.
  • Develop standardized processes for HR compliance from a legal and policy perspective, aligning with Box policies.
  • Manage subpoenas and wage garnishments for administrative claims by outsourcing when necessary.
  • Monitor and analyze employment legal metrics to track trends and ensure compliance.
  • Design an intake process for handling various employment-related issues effectively.
  • Create a playbook to document advice received from external counsel on international HR matters, such as sick leave policies in specific regions like Poland; explore tools that can streamline this process.
  • Develop a process flow for settlement agreements.
• Support IP and LER teams on a variety of matters, including, but not limited to:
  • Program manage and assist the implementation of the IP's tools (e.g. OSS and Trademark management systems).
  • Provide LER back up coverage.
  • Manage the preservation reminders process on a quarterly basis to ensure timely action is taken.
  • Assist in handling patent and trademark docketing activities accurately and efficiently.
• Assist with the Data Retention Program (e.g., support compliance efforts by following up on questionnaires, acknowledgments, and updating documentation).
• Engage with stakeholders at different levels and across different departments to identify, mitigate, escalate, and resolve issues.
• Drive strategic projects for the Legal team and collaborate with cross-functional stakeholders.
• Gather business requirements and develop written documentation based on specific projects.
• Prioritize, organize, and work efficiently in a high-volume, results-oriented environment.
• Assist with other projects on the Legal team, as needed.
• Stay knowledgeable on trends in legal software and technology.

WHO YOU ARE

• Bachelor's degree required and 4+ years of legal work in areas such as legal operations, contracts administration, or paralegal responsibilities.
• Strong initiative and problem-solving skills with a history of investigating, scoping, establishing a framework, and executing legal processes.
• You have a passion to create structure and insight from disorder and data.
• A detail oriented, data driven individual who has advanced skills in Excel/G-sheets and MS Office.
• Demonstrates a strong ability to communicate concepts clearly, accurately, and succinctly to a wide range of audiences, both orally and in writing.
• A history of building strong relationships, credibility, and partnerships and of working in cross-functional teams.
• Required experience in legal processes, operations and exposure to legal tools such as eDiscovery software. Preferred experiences with any of the following tools: Exterro, Jira, Salesforce, AirTable, and/or Certa.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role - but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.

United States Pay Range: $114,500 - $143,000 USD

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