Robert Half
Administrative Assistant Job at Robert Half in Chesapeake
Robert Half, Chesapeake, VA, US
Job Description
Job Description
We are in search of a dedicated Administrative Assistant to be a part of our team in the Housing Association industry, located in CHESAPEAKE, Virginia, 23320-2604, United States. The Administrative Assistant will be crucial in assisting with the management of public and affordable housing communities, ensuring the maintenance of standard, safe, and quality housing. The role also involves tenant interaction, record maintenance, and compliance with relevant regulations. This role offers a long-term contract employment opportunity.
Responsibilities:
• Assist in managing public and affordable housing communities to maintain standard, safe, and quality living conditions.
• Collaborate with the Occupancy Department to ensure prompt leasing of ready units and review applications for units.
• Conduct interviews with new tenants, show and lease units to new residents, preparing required paperwork.
• Set up and maintain appropriate tenant and unit files, ensuring a high standard of file organization.
• Analyze financial position and family composition of residents, compute rental rates, and collect rents at the site.
• Maintain rent rolls and ensure tenant files are in compliance with the ACOP and HUD regulations.
• Adhere to applicable Federal and State laws and regulations as well as policies and procedures related to Civil and Disability rights, fair labor standards, procurement of goods and services, rental integrity, safe workplace, and data privacy.
• Carry out inspections of units assigned, including move-in, move-out, housekeeping, and special inspections.
• Prepare work orders for maintenance and repairs and process security deposit dispositions for move-outs.
• Utilize skills in Microsoft Excel, Microsoft Outlook, Microsoft Word, and other relevant software for data entry, email correspondence, and scheduling appointments.
• Provide excellent customer service, including answering inbound and outbound calls.• Minimum of 2 years of experience in an administrative role
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience in managing both inbound and outbound calls
• Strong customer service skills with a focus on delivering high-quality service
• Proven ability to handle email correspondence effectively
• Previous experience in scheduling appointments
• Demonstrated skills in data entry with high attention to detail
• Prior experience in answering inbound calls in a detail oriented manner
• Experience working within a Housing Association is preferred but not essential
Responsibilities:
• Assist in managing public and affordable housing communities to maintain standard, safe, and quality living conditions.
• Collaborate with the Occupancy Department to ensure prompt leasing of ready units and review applications for units.
• Conduct interviews with new tenants, show and lease units to new residents, preparing required paperwork.
• Set up and maintain appropriate tenant and unit files, ensuring a high standard of file organization.
• Analyze financial position and family composition of residents, compute rental rates, and collect rents at the site.
• Maintain rent rolls and ensure tenant files are in compliance with the ACOP and HUD regulations.
• Adhere to applicable Federal and State laws and regulations as well as policies and procedures related to Civil and Disability rights, fair labor standards, procurement of goods and services, rental integrity, safe workplace, and data privacy.
• Carry out inspections of units assigned, including move-in, move-out, housekeeping, and special inspections.
• Prepare work orders for maintenance and repairs and process security deposit dispositions for move-outs.
• Utilize skills in Microsoft Excel, Microsoft Outlook, Microsoft Word, and other relevant software for data entry, email correspondence, and scheduling appointments.
• Provide excellent customer service, including answering inbound and outbound calls.• Minimum of 2 years of experience in an administrative role
• Proficiency in Microsoft Word, Excel, and Outlook
• Experience in managing both inbound and outbound calls
• Strong customer service skills with a focus on delivering high-quality service
• Proven ability to handle email correspondence effectively
• Previous experience in scheduling appointments
• Demonstrated skills in data entry with high attention to detail
• Prior experience in answering inbound calls in a detail oriented manner
• Experience working within a Housing Association is preferred but not essential