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State of Alaska

State of Alaska is hiring: Cybersecurity Operations Officer in Juneau

State of Alaska, Juneau, AK, United States, 99812


Salary: $3,359.25 Biweekly

Location : Anchorage, AK

Job Type: Full Time

Job Number: 48604

Department: Military & Veterans Affairs

Division: Administrative Services

Opening Date: 12/17/2024

Closing Date: 1/6/2025 5:00 PM Alaska

Division: Administrative Services

Position Open To: All Applicants

Bargaining Unit: General Government

Range: 22

Job Description

The Department of Military and Veterans Affairs (DMVA), Division of Administrative Services - IT Section

is recruiting for a

Cybersecurity Operations Officer!

This position is in the General Government (GGU) bargaining unit at a range 22.

This position is open to All Applicants!

Please check our Definition FAQto determine if you qualify.

What You Will Be Doing:
Division of Administrative Services (DAS) IT Section is seeking a well-rounded Cybersecurity Operations Officer and SME. Under the direction of the Department Technology Officer you will be leading the cybersecurity operations from its infancy onward for the State's Department of Military and Veterans Affairs. With your technical and hands-on expertise you will develop, implement, and manage the IT cybersecurity services and tactics to align with DMVA strategies and goals. Some of the primary functions include security management of virtualized environments, compliance/standards adherence, and incident/threat response management

Mission and Culture:
Our IT team embodies a marathon mindset, emphasizing strategic progress and proactive problem-solving rather than reactive fire-fighting. Aligned with DMVA's mission, we ensure readiness to support recovery efforts in domestic disasters and emergencies. By prioritizing the maintenance, updates, and compliance of our IT infrastructure, hardware, and software, we commit to delivering excellent service and safeguarding our operations, ultimately enhancing our ability to respond effectively when needed.

Benefits of Joining Our Team:
When you join our team, you become part of a dynamic, dedicated group providing exceptional IT support to a complex and strategically significant department. We believe in self-growth and career advancement by encouraging and providing opportunities for training and development. This position allows for a flexible alternate work week schedule, remote work may be available once training is complete, along with paid leave accrual, ample retirement options, and comprehensive medical, vision, and dental plans.

The Working Environment You Can Expect:
DAS is proudly located on Joint Base Elmendorf/Fort Richardson (JBER) surrounded by the natural beauty of the Arctic Valley. DAS is serious about maintaining a healthy work-life balance; you can enjoy a three-mile paved walking/jogging trail and fully equipped, no cost, fitness center at the Army National Guard Armory. We believe in growth opportunities, creative thinking, and fostering a friendly and rewarding work environment full of purpose.

Who We Are Looking For:
In addition to the minimum qualifications, the ideal candidate will possess the following competencies.
  • Technical Expertise: Effectively applies technical knowledge to solve a range of problems; develops technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches; is sought out as an expert to provide advice or solutions in the technical area.
  • Communications Security Management: Knowledge of the principles, policies, and procedures involved in ensuring the security of communications services and data, and in maintaining the communications environment on which it resides.
  • Information Systems/Network Security: Knowledge of methods, tools, and procedures, including development of information security plans, to prevent information systems vulnerabilities, and provide or restore security of information systems and network services.
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
To view the general description and example of duties for the position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs If you can see yourself in this role, we encourage you to apply!

*NOTE * SPECIAL NOTICE - JBER (BASE) ACCESS * NOTE*
The successful applicants must pass a federal background check in order to qualify for military base access, which is required with this position's work location on base. The background check may include fingerprinting. All job offers are conditional pending successful completion of the federal background check and issuance of a Defense Biometrics Identification System (DBIDS) card allowing base access. Also, you must be able to maintain the clearance throughout your employment. If using a private vehicle this will require a valid Alaska Driver License, proof of vehicle insurance, and a valid State of Alaska vehicle registration.

State employees are guests on Joint Base Elmendorf-Richardson; clearance and access is not within the State's control.

Special Note: In addition, in some cases employees must be able to obtain and maintain a Common Access Card (CAC). As part of the examination process, a background check investigation, including a criminal records check, will be conducted. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered..
Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in:

  • Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
  • Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
  • Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
  • Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
  • Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.
Equivalent to those typically gained by:

Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.

Special Note:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Additional Required Information

Please read the below information carefully. This applies to your application submission.

Additional Required Information
At the time of interview, please provide the following:
  • Three (3) professional references we may contact by phone (must include position titles, and two former supervisors).
  • Copies of last three (3) performance evaluations or three (3) letters of recommendation if evaluations not available.
  • Copies of transcripts if using education to meet competency.
  • Proof of valid Alaska State Driver's license
Your application package will be reviewed to determine if you possess the experience and strengths we require in an employee. Your application package will be considered a writing sample. At a minimum your application should contain that experience which qualifies you for this position. Your completed application and supplemental questions will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Training" and "Education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the- job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
SUPPLEMENTAL QUESTIONS:
For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.

Bargaining Unit:If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.

Education:
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application, submitted to the contact information below, or provided at the time of interview if you are using education to meet the minimum qualifications. If you cannot attach it to your application, email or fax it to the contact provided in the job posting

Special Instructions for Foreign Education:
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

Work Experience:
If using work experience not already documented in your application, also provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

Note: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
Contact Information

Workplace Alaska Application Questions & Assistance: Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to:

For applicant password assistance please visit:

Contact Information: For specific information in reference to the position please contact the hiring manager:

Kris Laubenstein

Department Technology Officer 2

Phone: 907-428-7233

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
  • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
    • General Government
    • Labor, Trades and Crafts
    • Public Safety Employees Association
    • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

  • Optional Insurance Benefits
    • Group-based insurance premiums for
      • Term life (employee, spouse or qualified same sex partner, and dependents)
      • Long-term and short-term disability
      • Accidental Death and Dismemberment
      • Long-term care (self and eligible family members)
      • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

  • Retirement Benefits
    • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
    • Matching employer contribution into a defined contribution program (new employees)
    • Employer contribution into a defined benefit or defined contribution program (current employees)
    • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
    • Option to enroll in the Alaska Deferred Compensation Program
    • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

    See for additional information

    Paid Leave & Other Benefits
    • Personal leave with an accrual rate increase based on time served
    • Twelve (12) paid holidays a year


    01

    Please rate your proficiency level with computer hardware; working with specifications, uses and types of computer or computer-related equipment.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    02

    Please rate your level of proficiency with infrastructure design; the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    03

    Please rate your level of proficiency with computer operating systems; computer network, desktop, and mainframe operating systems and their applications.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    04

    Please rate your level of proficiency with systems integration; a working knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    05

    Please rate your level of proficiency with systems testing and evaluation; a working knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    06

    Please rate your level of proficiency with direct technical expertise; by applying technical knowledge to solve a range of problems; develops technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches; is sought out as an expert to provide advice or solutions in the technical area.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    07

    Please rate your proficiency level with communications security management; using the principles, policies, and procedures involved in ensuring the security of communications services and data, and in maintaining the communications environment on which it resides.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    08

    Please rate your level of proficiency with information systems and network security; experience with methods, tools, and procedures, including development of information security plans, to prevent information systems vulnerabilities, and provide or restore security of information systems and network services.
    • Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed all relevant concepts, procedures, and practices and facilitate transfer to others.
    • Fluency: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully preformed the concepts, procedures, and practices independently.
    • Literacy: Ability to communicate all relevant concepts, procedures, and practices of the subject area. I have limited application or practice.
    • Discovery: Awareness of the basic/fundamental concepts, procedures, and practices of the subject area.
    • I do not possess any proficiency level listed above.


    Required Question