Housekeeping Manager Job at Courtyard by Marriott Richmond in Richmond

We are seeking a dedicated and experienced Housekeeping Manager to oversee the daily operations of our housekeeping department. The ideal candidate will have a strong background in hospitality and custodial services, with a focus on maintaining high cleanliness standards in our facilities. This role requires excellent leadership skills, attention to detail, and the ability to manage a team effectively to ensure guest satisfaction.

Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient operation and high-quality service.
• Develop and implement cleaning procedures and schedules to maintain cleanliness in all areas.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
• Train new employees on housekeeping procedures, safety protocols, and equipment usage.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained.
• Address guest complaints or concerns promptly and professionally, striving for resolution and satisfaction.
• Collaborate with other departments to ensure seamless service delivery across the facility.
• Maintain records of housekeeping activities, including staff schedules, inspections, and supply usage.

Qualifications

• Proven experience in housekeeping management or a similar role within the hospitality industry.
• Strong knowledge of floor care techniques and industrial cleaning practices.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Exceptional attention to detail with a commitment to maintaining high standards of cleanliness.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Familiarity with custodial operations in hotels or similar environments is preferred.
• Ability to work flexible hours, including weekends and holidays as needed.

Join our team as a Housekeeping Manager where you can make a significant impact on guest experiences through exceptional cleanliness and service!