Team Leader - North Job at Southern Cross Care (WA) Inc. in Washington

• Enjoy the benefits of NFP salary packaging - up to $18,550 p.a.
• Come & join one of WA's largest aged care providers
• Work with a fresh new team in a supportive & friendly environment

At Southern Cross Care (WA) we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.

Southern Cross Care (WA) is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.

We hope you will join us and become one of the people who make Southern Cross Care (WA) an extraordinary place to be.

About the role and where you will be working:

This role provides guidance to the Wellness Partners and Service Coordinators. To work collaboratively with management, employees and clients to enable the delivery of high quality service to improve clients health, wellbeing and independence. This position will oversee the team located North of the River.

This position is located in our central office in Rivervale, WA. Flexible working environment available.

We’ll also be asking you to:

• Comply with relevant legislation and regulations, including but not limited to the Home Care guidelines and Standards identified in the Aged Care Act 1997.
• Ensure policies, procedures and work systems used by the team are within best practice.
• Working knowledge of relevant industry legislation and compliance and frameworks as it applies to the role.
• Work and maintain good working relationships with all stakeholders to ensure best practice outcomes for Home Care Clients.
• Provide support to resolve client complaints and issues.
• Demonstrate a commitment to quality improvement and pro-actively participate in quality improvement activities.
• Ensure all clients have a current and high-quality Care Plan that meets or exceeds the requirements of the Aged Care Standards.
• Undertake regular internal audits to ensure care and support is being provided within the limits of the funding and care is delivered in accordance with the Home Care Guidelines and Standards identified in the Aged Care Act 1997.

About you:

This person will have previous leadership experience in a health care setting, 5 years case management experience, and the ability to multi-task.

Working with us:

At Southern Cross Care (WA), we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:

• Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
• Corporate Health Insurance with HBF.
• Free employee assistance program.
• A diverse range of services which allows professional development and growth.
• Annual leave starting at 4 weeks.
• Carers/personal leave.
• Service Awards for long-standing employees.
• Flexible working environment.

How to apply:

To express your interest, please apply with an up-to-date resume and a cover letter outlining your qualifications and experience.

Kindly note, if your application progresses to an interview, we’ll be asking for:

• National Police Clearance (current within 6 months).
• Immunisation record (Flu & COVID19).
• Drivers Licence.

About us:

Established over 50 years ago, Southern Cross Care (WA) is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.

Our dedicated and passionate team of around 900 employees and 130 volunteers deliver care and services to over 3000 West Australians across our residential, retirement village, mental health, community housing and home care portfolio.

Our promise to our clients, residents and each other is to enable extraordinary because we;

Listen, Act, Do not give up, Work as one.

Southern Plus and Southern Cross Housing Ltd. are part of the Southern Cross Care (WA) Inc. Group.

Southern Cross Care (WA) is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.

For more information on the services we provide visit: scrosswa.org.au

Community Services & Development Management