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Office of the Under Secretary

Management and Program Analyst, FPL: GS-13 (MP)

Office of the Under Secretary, Washington, DC, United States


Summary

This position is located in the Office of the Under Secretary, which is responsible for the overall direction, supervision, and coordination of all activities of the Department and is the principal adviser to the President on federal policies, programs, and activities related to education in the U.S.

This job is open to

  • Federal employees - Competitive service

    Current or former competitive service federal employees.
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Veterans
  • Individuals with disabilities
  • Military spouses
  • Special authorities

    Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  • Peace Corps & AmeriCorps Vista
  • Land and base management

    Certain current or former term or temporary federal employees of a land or base management agency.
Clarification from the agency

Current federal civilian employees in the competitive service on permanent career or career-conditional appointments.
Former federal employees with reinstatement eligibility.
Current federal employees eligible under Interchange Agreements; and,
Applicants eligible under special hiring authorities (Schedule A, etc.).

Duties

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Management and Program Analyst GS-0343-11, you will be responsible for:
  • Developing and administering a robust strategic development program to address customer's needs. Providing technical advice, assistance, creative and imaginative solutions to problems.
  • Conducting research in support of various projects and studies.
  • Investigating workflows, business procedures, and recommends changes; ensures processes/products/ comply with standards, instructions, policy, and guidance; aggressively analyzes/improves the effectiveness of processes/products/training through Continuous Process Improvement (CPI), benchmarking, problem solving, and operations analysis.
  • Utilizing management information reporting systems to retrieve information, developing spreadsheets or reports, and researching systems for related information.
  • Ensuring products are technically and administratively compliant with applicable federal instructions, manuals, guidance, and supervisory/senior leader expectations.
  • Educating and advising agency personnel on appropriate technical and administrative procedures.
  • Assisting with formation of reports or reviews revisions as necessary. Reviewing and editing draft documents. Making necessary corrections to both format and content to ensure the materials meet established criteria.
  • Participating in discussions and meetings and serving on integrated process teams, panels, and committees in support of Ed programs and planning.
  • As directed by supervisor, participates in workgroup sessions to develop various policies, procedures or changes to agency program instructions or manuals and guides in support of a Principal Office Component.
  • Preparing reports, responses to queries, justifications, and background papers.
  • Developing and presenting recommendations to leadership to aid in effectiveness of the assigned program/project.
Requirements

Conditions of Employment
  • Relocation will not be paid.
  • You may be subject to serve a one-year probationary period.
  • Males 18 and over must be registered with the Selective Service.
  • Must be a US Citizen
  • May be required to complete background investigation and fingerprints.
You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement.

If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Conditions of Employment

TELEWORK ELIGIBILITY:
  • You may be eligible for occasional telework in which you are required to report to the office on a regular basis. Participation must be requested and approved by the supervisor and there must be a signed telework agreement. The number of telework days approved is determined by the agency policy, emergency situations, the approval of your immediate supervisor. You must have access to high-speed internet and cell phone service meeting current Agency policy from the approved work location.
Qualifications

Minimum Qualification Requirements
You may meet the minimum qualifications for the GS-11, if you possess the specialize experience, education, or a combination of the two.

Specialized Experience for the GS-11

One year of experience in either federal or non-federal service that is equivalent to at least a GS-09 performing two (2) out of three (3) of the following duties or work assignments:

1. Experience analyzing facts, drawing conclusions, and assembling briefings, papers, or reports for management use and decision-making.
2. Experience with analytical techniques or evaluation criteria to measure and improve program effectiveness and organizational productivity.
3. Experience developing and presenting recommendations to leadership to aid in effectiveness of the assigned program/project.

EDUCATION (see EDUCATION SECTION of the vacancy announcement)

OR

A combination of both education and experience in which the total percentages must equal at least 100 percent to qualify an applicant for that grade level

Knowledge, Skills, and Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Knowledge in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organized productivity.
2. Knowledge of federal laws, regulations, policies, guidance and precedents which affect program goals and objectives, work processes, and administrative operations of an organization in order to effectively manage program execution.
3. Ability to communicate effectively both orally and in writing to maintain good working relations and ensure effective program implementation, execution, and evaluation.
4. Ability to coordinate work efforts with others and leadership in order to establish and sustain effective communications, program implementation, execution and evaluation.

Education

GS-11

Ph.D.

or

equivalent doctoral degree

or

3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related

or

A combination of specialized experience and education that when taken as a percentage of the required education and experience total 100% or more.

(MUST INCLUDE FOR ALL VACANCIES) Foreign Education:

Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. If you are using foreign education to meet qualification requirements, you must submit a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, please click Foreign Education.

Additional information

Veterans' Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email sro_recruiting@ed.gov to schedule a session with a career counselor ("Veterans Counseling Session" should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check.

Essential/Non-Essential: This position is considered (essential/non-essential) for purposes of reporting to work during federal government closures.

Financial Disclosure: This position (requires/does not require) financial disclosure.

Bargaining Unit: This position is included in the bargaining unit (American Federation of Government Employees (AFGE) Local 252). OR This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include telework and alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

1. Eligibility and Minimum Qualifications

Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.

2. Rating and Ranking

If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position). Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.

3. Referral and Selection

If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

You may preview questions for this vacancy.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    As an ED employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you include telework and alternative work schedules. You may be eligible to receive a recruitment incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to receive a relocation incentive for this position. To receive this incentive payment, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon. You may be eligible to participate in the Student Loan Repayment Program as a recruitment incentive for this position. To receive student loan repayments, you will be required to sign a service agreement obligating you to remain with the U.S. Department of Education for a specified period as agreed upon.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    You must submit (REQUIRED FOR ALL APPLICANTS):
    • A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.

    Transcript:
    • If you meet the qualification requirements based on education you must submit an unofficial transcript that includes the following information: name of accredited institution, major(s), grades earned, completion dates, and quarter and semester hours earned. Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts. This also applies to ED employees.

    If you are a current or former federal employee (including current U.S. Department of Education employees), you must also submit:
    • A Notification of Personnel Action (SF-50), which demonstrates your competitive status eligibility. To verify your eligibility, we will review your SF-50 to determine your tenure (block 24) and position occupied (block 34). Examples of sufficient SF-50s include appointments, promotions, within-grade increases, and pay adjustments.

    If you currently hold or previously held a federal position at or above the highest grade of this position or you have/had promotion potential at or above the highest grade of this position, you must also submit an SF-50 documenting your highest grade level held or promotion potential. Examples of sufficient SF-50s include appointments and promotions.
    • A Copy of your most recent Performance Appraisal and Awards, as applicable. Your performance appraisal and awards are requested to further assess the quality of your experience should your application be referred to the selecting official.

    If you are claiming eligibility under the Veterans Employment Opportunities Act (VEOA), you must submit:
    • A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only), OR
    • A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active-Duty Members only); AND/OR
    • The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference.

    If you are claiming eligibility under any Special Hiring Authority, you must submit:
    • Adequate proof of your eligibility (e.g., Documentation of noncompetitive eligibility as a returned Peace Corps Volunteer, Documentation of noncompetitive eligibility for employment under Schedule A as a person with severe physical disabilities, psychiatric disabilities, and intellectual disabilities.)

    Career Transition Assistance Plan (CTAP), or Interagency Career Transition Assistance Plan (ICTAP): Visit the https://www2.ed.gov/about/jobs/open/edhires/ictap.html or https://www2.ed.gov/about/jobs/open/edhires/ctap.html for information on how to apply as a CTAP, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.


    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.

    Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.

    Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).

    Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click "Finish" to submit your application.

    NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application," and following the prompts.

    In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.

    If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.

    Agency contact information

    Senora Jones

    Phone

    202-987-1235

    Fax
    000-000-0000
    Email

    senora.jones@ed.gov

    Address

    EDUCATION-OFFICE OF THE UNDER SECRETARY

    400 Maryland Ave. S.W.

    Attn: Human Resources Services

    Washington, District of Columbia 20202

    United States

    Next steps

    As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process.
    1. Once the vacancy announcement closes, we will inform you that your application has been received.
    2. After we review your submitted resume and supporting documentation, we will inform you if you are eligible and qualified, if your application was referred to a subject matter expert or panel of subject matter experts for further evaluation, and if you were amongst the most highly qualified candidates referred to the selecting official.
    3. Finally, we will inform you of your final disposition for this announcement (e.g., if/when a selection is made, if/when the announcement is cancelled).
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request
Required Documents

You must submit (REQUIRED FOR ALL APPLICANTS):
• A resume demonstrating your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiating your responses to the occupational questionnaire.

Transcript:
• If you meet the qualification requirements based on education you must submit an unofficial transcript that includes the following information: name of accredited institution, major(s), grades earned, completion dates, and quarter and semester hours earned. Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts. This also applies to ED employees.

If you are a current or former federal employee (including current U.S. Department of Education employees), you must also submit:
• A Notification of Personnel Action (SF-50), which demonstrates your competitive status eligibility. To verify your eligibility, we will review your SF-50 to determine your tenure (block 24) and position occupied (block 34). Examples of sufficient SF-50s include appointments, promotions, within-grade increases, and pay adjustments.

If you currently hold or previously held a federal position at or above the highest grade of this position or you have/had promotion potential at or above the highest grade of this position, you must also submit an SF-50 documenting your highest grade level held or promotion potential. Examples of sufficient SF-50s include appointments and promotions.
• A Copy of your most recent Performance Appraisal and Awards, as applicable. Your performance appraisal and awards are requested to further assess the quality of your experience should your application be referred to the selecting official.

If you are claiming eligibility under the Veterans Employment Opportunities Act (VEOA), you must submit:
• A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only), OR
• A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active-Duty Members only); AND/OR
• The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference.

If you are claiming eligibility under any Special Hiring Authority, you must submit:
• Adequate proof of your eligibility (e.g., Documentation of noncompetitive eligibility as a returned Peace Corps Volunteer, Documentation of noncompetitive eligibility for employment under Schedule A as a person with severe physical disabilities, psychiatric disabilities, and intellectual disabilities.)

Career Transition Assistance Plan (CTAP), or Interagency Career Transition Assistance Plan (ICTAP): Visit the https://www2.ed.gov/about/jobs/open/edhires/ictap.html or https://www2.ed.gov/about/jobs/open/edhires/ctap.html for information on how to apply as a CTAP, or ICTAP eligible. To exercise selection priority for this vacancy, CTAP/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP candidates must be rated and determined to be well qualified (or above) based on an evaluation of the competencies listed in the How You Will Be Evaluated section. CTAP/ICTAP applicants must receive a rating of at least 85 out of a possible 100.


If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Step 1: Create a USAJOBS account (if you do not already have one) at www.usajobs.gov.

Step 2: Create a resume using the USAJOBS resume builder. Ensure that your resume demonstrates your education, experience, training, and accomplishments as it relates to the qualifications for this position and substantiates your responses to the occupational questionnaire.

Step 3: Upload any required documents into your USAJOBS account (must be less than 3MB and in one of the following document formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word (DOC or DOCX)).

Step 4: Click "Apply Online" and follow the prompts to complete the occupational questionnaire and attach any required documents. Verify that uploaded documents from USAJOBS transfer into the agency's hiring system. You will have the opportunity to upload any additional required documents in the agency's hiring system. Click "Finish" to submit your application.

NOTE: You may update your application or required documents at any time while the announcement is open by logging into your USAJOBS account, clicking on "Application Status," clicking on the position title, clicking "Update Application," and following the prompts.

In order to receive consideration for this position, you must submit your complete application, including all required documents, by 11:59 PM Eastern Time on the closing date of the vacancy announcement. If the vacancy announcement has an application limit, we recommend that you submit your complete application at the time of initial application. We will not accept any required documentation after the closing date of the vacancy announcement.

If you have any questions regarding submitting your application, please contact the HR Specialist listed under the Agency Contact Information.

Agency contact information

Senora Jones

Phone

202-987-1235

Fax
000-000-0000
Email

senora.jones@ed.gov

Address

EDUCATION-OFFICE OF THE UNDER SECRETARY

400 Maryland Ave. S.W.

Attn: Human Resources Services

Washington, District of Columbia 20202

United States

Next steps

As an applicant, you may check your application status through your USAJOBS account at any time. We will also notify you via email of your application status at three key stages in the recruitment process.
1. Once the vacancy announcement closes, we will inform you that your application has been received.
2. After we review your submitted resume and supporting documentation, we will inform you if you are eligible and qualified, if your application was referred to a subject matter expert or panel of subject matter experts for further evaluation, and if you were amongst the most highly qualified candidates referred to the selecting official.
3. Finally, we will inform you of your final disposition for this announcement (e.g., if/when a selection is made, if/when the announcement is cancelled).

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request