Robert Half
Administrative Assistant Job at Robert Half in Ithaca
Robert Half, Ithaca, NY, US
Job Description
Job Description
We are offering an exciting opportunity in the engineering industry for an Administrative Assistant based in ITHACA, New York, United States. This role involves multiple responsibilities including answering inbound calls, providing customer service, and managing data entry tasks. It offers a long-term contract employment opportunity.
Responsibilities:
• Accurately and efficiently process customer credit applications
• Ensure the maintenance of precise customer credit records
• Resolve customer inquiries promptly and professionally
• Monitor customer accounts and take necessary actions
• Answer inbound calls and provide excellent customer service
• Handle data entry tasks with accuracy and efficiency
• Manage email correspondence with professionalism and promptness
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks
• Schedule appointments as necessary and manage calendars
• Use Adobe Acrobat for document processing and management
• Photocopy and scan documents as required
• Handle requests for information in a timely manner
• Process mail and manage phone switchboard effectively• Minimum of 2 years of experience as an Administrative Assistant within the Engineering industry
• Proficient in answering inbound calls, demonstrating excellent telephone etiquette
• Proven experience in providing exceptional customer service
• Skilled in performing data entry tasks with high accuracy and attention to detail
• Ability to manage email correspondence in a detail oriented and timely manner
• Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word
• Experience in scheduling appointments and managing calendars efficiently
• Knowledge of Adobe Acrobat for creating and editing PDF documents
• Capability to handle photocopying and scanning of documents
• Familiarity with handling Request For Information (RFI), ensuring accurate and timely responses
• Experience in mail processing, including sorting and distributing incoming mail
• Comfortable operating phone switchboards, directing calls as necessary.
Responsibilities:
• Accurately and efficiently process customer credit applications
• Ensure the maintenance of precise customer credit records
• Resolve customer inquiries promptly and professionally
• Monitor customer accounts and take necessary actions
• Answer inbound calls and provide excellent customer service
• Handle data entry tasks with accuracy and efficiency
• Manage email correspondence with professionalism and promptness
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks
• Schedule appointments as necessary and manage calendars
• Use Adobe Acrobat for document processing and management
• Photocopy and scan documents as required
• Handle requests for information in a timely manner
• Process mail and manage phone switchboard effectively• Minimum of 2 years of experience as an Administrative Assistant within the Engineering industry
• Proficient in answering inbound calls, demonstrating excellent telephone etiquette
• Proven experience in providing exceptional customer service
• Skilled in performing data entry tasks with high accuracy and attention to detail
• Ability to manage email correspondence in a detail oriented and timely manner
• Proficiency in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word
• Experience in scheduling appointments and managing calendars efficiently
• Knowledge of Adobe Acrobat for creating and editing PDF documents
• Capability to handle photocopying and scanning of documents
• Familiarity with handling Request For Information (RFI), ensuring accurate and timely responses
• Experience in mail processing, including sorting and distributing incoming mail
• Comfortable operating phone switchboards, directing calls as necessary.