HVAC Service Manager

With your experience in the heating and cooling industry, you know how rewarding it is to help customers live more comfortably. At D & F Plumbing, we are looking for a talented HVAC Service Manager to join our team in Portland, OR. This is an exciting opportunity to work both in-office and onsite, leading a team of HVAC technicians and delivering excellent customer service to our clients.

We offer competitive pay that is commensurate with your experience. Additionally, you will receive a comprehensive benefits package that includes medical, vision, dental, a 401(k), and paid time off (PTO). We believe that by taking care of our employees, we can take care of our customers, and we are committed to creating a positive, supportive work environment. If you are an experienced HVAC Service Manager looking for a new opportunity to grow and thrive, apply today!

ABOUT D & F PLUMBING

Since 1927, we've proudly served the Vancouver area with expert plumbing services, driven by our mission to provide every person with an unforgettable red carpet experience. Our commitment to excellence is anchored in our core values of integrity, initiative, collaboration, education, and accountability. We believe in doing the right thing and fostering an environment where team members feel valued, supported, and encouraged to grow. By investing in continuous training and celebrating innovative ideas, we ensure our team remains at the forefront of the industry.

Our amazing team is the key to our continued success, and we prioritize creating a positive work environment where everyone is valued. With competitive pay, excellent benefits, and a supportive culture that champions integrity and collaboration, you're never just a number here. We invite talented individuals who share our passion for excellence to join our close-knit family!

A DAY IN THE LIFE OF AN HVAC SERVICE MANAGER

In this position, you are responsible for managing the day-to-day operations of our technicians. You make sure that our team has the resources and support they need to deliver excellent service to our customers. Closely working with our dispatch team, you schedule service calls and manage our technician schedules, ensuring that we are meeting our customers' needs in a timely and efficient manner. You coach and mentor your team to ensure that they are performing at their best, providing technical support and guidance as needed.

Additionally, you work with our sales team to provide accurate and timely job estimates. Whenever you communicate directly with our customers, you do so in a professional and courteous manner. Attentive to detail, you keep accurate records of all work performed. You love leading our team to success!

WHAT IS REQUIRED TO BE A HVAC SERVICE MANAGER?

• 5+ years of experience maintaining, troubleshooting, and repairing heating and cooling systems
• Vast knowledge about all forms of residential heating and cooling equipment, including mini-split systems, upgraded systems, and replacements
• Environmental Protection Agency (EPA) certification
• Completion of an HVAC training program
• Valid driver's license and a good driving record
• High school diploma or equivalent
• Ability to use a smartphone and tablet

Experience using ServiceTitan would be a plus. Do you pay close attention to detail? Can you effectively manage your time and keep your tasks organized? Do you have world-class customer service skills? Are you a good listener? Can you confidently lead a team? Are you an innovative problem solver? If so, you would be perfect for our heating and cooling team! Apply today using our quick and easy application. We can't wait to hear from you!

Location: 97232