Robert Half is hiring: Administrative Assistant in Greenbelt

We are offering a permanent employment opportunity for an Administrative Assistant in GREENBELT, Maryland. Serving a vital role in our team, you will be expected to perform a variety of administrative duties, liaise with residents and staff, and ensure smooth day-to-day operations.

Responsibilities:

• Oversee and manage inbound and outbound calls, providing high-quality customer service.
• Efficiently handle email correspondence, ensuring prompt and detail oriented communication.
• Perform data entry tasks, maintaining accuracy and attention to detail.
• Utilize Microsoft Office 365, specifically Word, Excel, and Outlook, to carry out administrative duties.
• Manage scheduling of appointments, ensuring efficient time management and coordination.
• Facilitate smooth communication within and outside the department, maintaining high verbal and written communication skills.
• Address and resolve customer inquiries promptly and detail orientedly.
• Monitor and manage customer accounts, taking appropriate action when necessary.
• Process customer applications with accuracy and efficiency.
• Maintain meticulous customer records, ensuring all information is up-to-date and accurate.• Ability to answer inbound calls with detail-oriented and courtesy
• Excellent customer service skills, with a focus on providing prompt, friendly, and helpful service
• Proficiency in data entry tasks, ensuring accuracy and efficiency
• Experience with email correspondence, including drafting, sending, and organizing emails
• Ability to handle both inbound and outbound calls as necessary
• Proficiency in Microsoft Excel for data management and analysis
• Familiarity with Microsoft Outlook for email correspondence and calendar management
• Proficiency in Microsoft PowerPoint for creating detail-oriented presentations
• Proficiency in Microsoft Word for drafting documents and reports
• Experience in scheduling appointments, coordinating schedules, and managing calendars.