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Damco Solutions

Process Mapping Business Analyst

Damco Solutions, St Paul, MN, United States


Job Description Title Process Mapping Business Analyst Location Saint Paul, MN (Hybrid 1-2 days on-site) Duration 6+ Months with Possible extentions Job Type C2C,W2 Client Metropolitan Council of Twin Cities Job Description
Narrative Description of Position:
Key responsibilities of the Process Mapping Business Analyst may include, but not limited to, the following:
Gathering data: Conducting interviews with stakeholders, observing workflows, and collecting data on process steps, timings, and decision points.
Process mapping: Creating visual representations of processes using tools like flowcharts, swimlane diagrams, and BPMN notation, clearly depicting the sequence of activities and decision points.
nalyzing process data: Identifying areas of inefficiency, redundancy, delays, and potential cost reductions within the mapped processes.
Identifying improvement opportunities: Proposing solutions to address issues discovered in process analysis, such as automation, simplification, or re-designing workflows.
Facilitating process improvement workshops: Leading discussions with cross-functional teams to gather feedback and collaboratively develop process improvement plans.
Documenting process changes: Creating clear and concise documentation of revised processes and ensuring proper implementation and training.
MINIMUM SPECIFICATION REQUIREMENTS Level of Education 2-4-year degree Years of experience in Position Title Minimum 15-years process mapping experience; Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows. Other Experience Public Service experience and Grant Management experience Certification(s) No Certifications required DESIRED SPECIFICATIONS Process Improvement Proficiency in process improvement with focus on enhancing existing processes to increase efficiency and effectiveness nalytical Skills bility to interpret data, identify trends, and draw meaningful conclusions from process information Communication Skills Effective communication with stakeholders at all levels to gather information, present findings, and gain buy-in for process improvements Technical Skills Familiarity with relevant software tools like Microsoft Visio, BPMN modeling tools, and data analysis platforms Technical Writing Experience in writing technical documentation to include the creation of clear and concise artifacts for processes, procedures, and reports Problem Solving Skills bility to identify root causes of process issues and develop practical solutions