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TEKsystems

Atlassian Administrator

TEKsystems, Juno Beach, Florida, United States


Description

The ideal candidate will have Atlassian platform system administration experience (Jira Software, Jira Service Management, Confluence, Crowd) as well as strong communication and analysis skills to work with the user community (comprised of both IT and business folks) to understand their needs and business processes and how to best position them for success in the Atlassian platform.

A typical work week would be spent handling user inquiries and requests, troubleshooting issues (bringing in Atlassian support when needed), assisting with day-to-day platform maintenance, assisting the Jira Service Management team, helping plan and execute upgrades, and prep work to position the platform for migration to Atlassian Enterprise Cloud in 2024.

Responsibilities:

Provisioning new Jira projects/Confluence spaces Creating new custom fields Modifying existing custom fields Creating new workflows Modifying existing workflows Assisting with JQL/dashboard construction Assisting with Jira board configuration Assisting with Jira/Confluence "How To" guidance Assisting with app maintenance Assisting the Jira Service Management team as needed

Desired Skills: Strong knowledge of administering a Jira instance Managing projects/boards Managing schemes (issue type, screen, workflow, permissions, etc.) Managing users/groups Managing dashboards & filters Strong knowledge of administering a Confluence instance Managing spaces/pages Managing space permissions & page restrictions Experience with working with Jira and Confluence apps (Some of the apps we use are ScriptRunner, Gliffy, Jira Advanced Roadmaps, Structure, eazyBI, Dataplane Reports, Projetrak, Jira Automation as well as GitHub, SonarQube, and Jenkins integrations) Critical thinking & analysis General troubleshooting

Skills: atlassian suite, atlassian, jira

Top Skills Details: atlassian suite, atlassian, jira

Additional Skills & Qualifications: contract to hire is the long term plan on-site 5x per week

Experience Level: Intermediate Level

Pay and Benefits: The pay range for this position is $45.00 - $60.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Juno Beach, FL.

Application Deadline: This position will be accepting applications until Jan 4, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr