Atlassian Jira administrator

Job Title: Atlassian Jira administrator Location: 700 Universe Blvd, Juno Beach, Florida, United States,33408 Duration: 12 month’s Job Description The ideal candidate will have Atlassian platform system administration experience (Jira Software, Jira Service Management, Confluence, Crowd) as well as strong communication and analysis skills to work with the user community (comprised of both IT and business folks) to understand their needs and business processes and how to best position them for success in the Atlassian platform. A typical work week would be spent handling user inquiries and requests, troubleshooting issues (bringing in Atlassian support when needed), assisting with day-to-day platform maintenance, assisting the Jira Service Management team, helping plan and execute upgrades, and prep work to position the platform for migration to Atlassian Enterprise Cloud in 2024. Responsibilities : Provisioning new Jira projects/Confluence spaces Creating new custom fields Modifying existing custom fields Creating new workflows Modifying existing workflows Assisting with JQL/dashboard construction Assisting with Jira board configuration Assisting with Jira/Confluence \"How To\" guidance Assisting with app maintenance Assisting the Jira Service Management team as needed Desired Skills: Strong knowledge of administering a Jira instance Managing projects/boards Managing schemes (issue type, screen, workflow, permissions, etc.) Managing users/groups Managing dashboards & filters Strong knowledge of administering a Confluence instance Managing spaces/pages Managing space permissions & page restrictions Experience with working with Jira and Confluence apps (Some of the apps we use are ScriptRunner, Gliffy, Jira Advanced Roadmaps, Structure, eazyBI, Dataplane Reports, Projetrak, Jira Automation as well as GitHub, SonarQube, and Jenkins integrations) Critical thinking & analysis General troubleshooting Enterprise Req Skills Atlassian suite, Atlassian, Jira