Arab Community Center for Economic and Social Serv
Behavioral Health Clinical Supervisor
Arab Community Center for Economic and Social Serv, Sterling Heights, Michigan, United States, 48310
Behavioral Health Clinical Supervisor
Department: Community Health & Research Center
Location: Sterling Heights, MI
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Job Title: Supervisor, Behavioral Health Clinical
Job Status: Full-time
Job Summary: Under limited supervision, the Behavioral Health Clinical Supervisor is responsible for managing the daily clinical activities of the Behavioral Health Clinic. Leads defined work and/or projects of moderate scope and complexity. Provides oversight of staff, evaluates the programs overall effectiveness to ensure its consistency with the agency-s purpose, approach, policies and procedures. Uses specialized knowledge in office administration and skills obtained through experience, specialized training or certification to coordinate and/or perform a full range of administrative duties in support of the assigned functional unit. Must maintain a high level of confidentiality and responsible for the training and compliance of HIPAA laws.
Essential Duties and Responsibilities:
Supervise staff (plan, assign, monitor and manage the work of others)
Coach and mentor subordinates
Review performance and evaluate results achieved by subordinates and may ensure that performance is constantly meeting expectations and standards
Utilize quality improvement initiatives to assist teams in improving patient outcomes and achieving health goals over time
Provide staff training
Ensure program goals are met in accordance with funding requirements
Monitor and evaluate daily workflow and implement a process of continuous improvement
Advocate on behalf of client when providing necessary referrals and contacts with other departments, agencies and/or companies
Work with senior management to develop, implement and monitor effective programs
Manage the overall operations of the assigned functional area(s) to ensure that services and quality standards are maintained
Monitor the health needs of the agency-s target populations and adapt operations as necessary
Assure smooth operations and communication between Intake, Billing, Referrals, ACCESS and clinic operations
Interpret, apply and recommend changes to policies and procedures of assigned functional unit
Attend and participate in all meetings, including management meetings, related to assigned functional unit and/or projects which may include attending community-based meetings and maintaining community relationships
Research and locate available help outlets based on identified needs of the client which may include both in-house and external referrals
Advocate on behalf of clients when providing necessary contacts with other agencies/companies
Ensure licensing and credentialing standards are met and maintained
Must participate in all audits
May engage in the review and approve time worked and requests for time off
May perform functions of a direct report in their absence or as needed
May complete all necessary reports in a timely fashion as required by funding sources and/or monitor and review reporting done by direct reports
May generate daily, weekly and monthly reports regarding clinic performance
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills and Abilities:
Knowledge of:
Intermediate to advanced concepts, principles and practices of office management
Community resources including social services agencies and crisis intervention providers
Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received
Skill in:
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
Promote excellent customer service
Develop, implement and maintain office policies and procedures
Partner with other functional areas to accomplish objectives
Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
Interpret and apply policies and identify and recommend changes as appropriate
Organize and prioritize multiple tasks and meet deadlines
Communicate effectively, both orally and in writing
Establish and maintain effective working relationships at all levels of the organization and within the communities served
Speak and write in English
Interpret, speak and write in Arabic, Spanish or other native language of the predominant service population preferred
Maintain confidentiality of agency; protect patient confidentiality per policies and procedures
Educational/Previous Experience Requirements:
Minimum Degree Required:
Master-s degree
Required Disciplines:
o Social Work, Psychology, Counseling or other behavioral health field
~and~
At least 3 to 5 years of management experience
Demonstrated competencies in assessment and treatment planning
Any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire:
o Licensed Master Social Worker (LMSW)
o Licensed Professional Counselor (LPC)
o Licensed Psychologist (LP)
o Certified Clinical Supervisor (CCS)
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel, up to 10%
Working Environment: Climate controlled office
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3242761&source=3242761-CJB-0)
Department: Community Health & Research Center
Location: Sterling Heights, MI
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3242761&source=3242761-CJB-0)
Job Title: Supervisor, Behavioral Health Clinical
Job Status: Full-time
Job Summary: Under limited supervision, the Behavioral Health Clinical Supervisor is responsible for managing the daily clinical activities of the Behavioral Health Clinic. Leads defined work and/or projects of moderate scope and complexity. Provides oversight of staff, evaluates the programs overall effectiveness to ensure its consistency with the agency-s purpose, approach, policies and procedures. Uses specialized knowledge in office administration and skills obtained through experience, specialized training or certification to coordinate and/or perform a full range of administrative duties in support of the assigned functional unit. Must maintain a high level of confidentiality and responsible for the training and compliance of HIPAA laws.
Essential Duties and Responsibilities:
Supervise staff (plan, assign, monitor and manage the work of others)
Coach and mentor subordinates
Review performance and evaluate results achieved by subordinates and may ensure that performance is constantly meeting expectations and standards
Utilize quality improvement initiatives to assist teams in improving patient outcomes and achieving health goals over time
Provide staff training
Ensure program goals are met in accordance with funding requirements
Monitor and evaluate daily workflow and implement a process of continuous improvement
Advocate on behalf of client when providing necessary referrals and contacts with other departments, agencies and/or companies
Work with senior management to develop, implement and monitor effective programs
Manage the overall operations of the assigned functional area(s) to ensure that services and quality standards are maintained
Monitor the health needs of the agency-s target populations and adapt operations as necessary
Assure smooth operations and communication between Intake, Billing, Referrals, ACCESS and clinic operations
Interpret, apply and recommend changes to policies and procedures of assigned functional unit
Attend and participate in all meetings, including management meetings, related to assigned functional unit and/or projects which may include attending community-based meetings and maintaining community relationships
Research and locate available help outlets based on identified needs of the client which may include both in-house and external referrals
Advocate on behalf of clients when providing necessary contacts with other agencies/companies
Ensure licensing and credentialing standards are met and maintained
Must participate in all audits
May engage in the review and approve time worked and requests for time off
May perform functions of a direct report in their absence or as needed
May complete all necessary reports in a timely fashion as required by funding sources and/or monitor and review reporting done by direct reports
May generate daily, weekly and monthly reports regarding clinic performance
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills and Abilities:
Knowledge of:
Intermediate to advanced concepts, principles and practices of office management
Community resources including social services agencies and crisis intervention providers
Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received
Skill in:
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
Promote excellent customer service
Develop, implement and maintain office policies and procedures
Partner with other functional areas to accomplish objectives
Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
Interpret and apply policies and identify and recommend changes as appropriate
Organize and prioritize multiple tasks and meet deadlines
Communicate effectively, both orally and in writing
Establish and maintain effective working relationships at all levels of the organization and within the communities served
Speak and write in English
Interpret, speak and write in Arabic, Spanish or other native language of the predominant service population preferred
Maintain confidentiality of agency; protect patient confidentiality per policies and procedures
Educational/Previous Experience Requirements:
Minimum Degree Required:
Master-s degree
Required Disciplines:
o Social Work, Psychology, Counseling or other behavioral health field
~and~
At least 3 to 5 years of management experience
Demonstrated competencies in assessment and treatment planning
Any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire:
o Licensed Master Social Worker (LMSW)
o Licensed Professional Counselor (LPC)
o Licensed Psychologist (LP)
o Certified Clinical Supervisor (CCS)
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel, up to 10%
Working Environment: Climate controlled office
START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3242761&source=3242761-CJB-0)