EMTAK LLC
Accounts System Administrator GW (Sun - Thurs) - TS/SCI Poly required
EMTAK LLC, Annapolis, Maryland, United States, 21403
The Accounts System Administrator shall have the following responsibilities:
• Resolves technical requests from self-service tickets in support of internal and/or outside customers. • Creates, deletes, and modifies customer accounts. • Maintains and updates records and tracking databases. • Alerts management to recurring problems and patterns. • Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment. • Must be able to multi-task and possess good communication and customer service skills.
Mandatory skills: Bachelor's Degree + 10 years technical experience. Five years may be substituted for degree. TS/SCI with FS Poly CompTIA A+ CE or CompTIA Network+ CE Customer Service Data Entry Microsoft Office Windows Desired skills:
Active Directory ServiceNow Ticketing System
Shift is Sunday - Thursday 7am-3pm
• Resolves technical requests from self-service tickets in support of internal and/or outside customers. • Creates, deletes, and modifies customer accounts. • Maintains and updates records and tracking databases. • Alerts management to recurring problems and patterns. • Candidate must be a team player and must have the ability to adapt in a dynamic, fast-paced environment. • Must be able to multi-task and possess good communication and customer service skills.
Mandatory skills: Bachelor's Degree + 10 years technical experience. Five years may be substituted for degree. TS/SCI with FS Poly CompTIA A+ CE or CompTIA Network+ CE Customer Service Data Entry Microsoft Office Windows Desired skills:
Active Directory ServiceNow Ticketing System
Shift is Sunday - Thursday 7am-3pm