Talent Software Services
Business Analyst
Talent Software Services, San Francisco, California, United States, 94199
Business Analyst
Job Summary: Talent Software Services is in search of a Business Analyst for a contract position in San Francisco, CA. The opportunity will be nine months with a strong chance for a long-term extension.
Position Summary:
Join our dynamic team in San Francisco as a Business Analyst, where you will play a crucial role in enhancing our corporate card services. Enjoy the vibrant city life while contributing to meaningful projects in a flexible work environment.
Primary Responsibilities/Accountabilities: Maximize approval rates by identifying opportunities in authorization and fraud rules. Partner with internal (Corporate Card Product, Incident Team, Enterprise Fraud) and external stakeholders (TSYS, Client). Manage triage of referral/escalation cases and conduct daily research. Keep detailed records of decline rates and false positives, perform trend analysis, and address top decline reasons. Utilize back-end analytics tools and systems for corporate card transaction research. Document event root cause process flows and propose control or process changes. Conduct ad-hoc authorization analysis using authorization and transaction databases. Access TSYS mainframe for vital information to facilitate analysis and recommendations. Assist with maintenance of decline reason matrix and procedures for call center agents. Qualifications:
2-3 years of deep knowledge of TSYS authorizations: Tandem, Decision Hierarchy, Range Control. 2-3 years of familiarity with TSYS Fraud Prevention tools: ADS I, ADS II, Card Guard. 2-3 years of experience with Tokenization/MDES/Digital wallets. Previous banking/credit card experience. Strong MS Excel skills and some SQL knowledge. Bachelor's Degree Understanding of commercial banking and card services. Knowledge of back-end systems supporting payment transactions in TSYS environment. Strong problem-solving skills and ability to make swift, sound judgments. Ability to think creatively and recommend feasible solutions. Exceptional documentation and process management skills. Excellent verbal and written communication skills. Excellent interpersonal and partnering skills for effective working relationships. Quick learner and adaptable to a rapidly changing environment. Strong analytical, research, and attention to detail skills. Able to work independently and as part of a team. Able to manage multiple tasks or projects. Self-directed and results-driven with the ability to capture and document business needs.
If this job is a match for your background, we would be honored to receive your application!
Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!
Job Summary: Talent Software Services is in search of a Business Analyst for a contract position in San Francisco, CA. The opportunity will be nine months with a strong chance for a long-term extension.
Position Summary:
Join our dynamic team in San Francisco as a Business Analyst, where you will play a crucial role in enhancing our corporate card services. Enjoy the vibrant city life while contributing to meaningful projects in a flexible work environment.
Primary Responsibilities/Accountabilities: Maximize approval rates by identifying opportunities in authorization and fraud rules. Partner with internal (Corporate Card Product, Incident Team, Enterprise Fraud) and external stakeholders (TSYS, Client). Manage triage of referral/escalation cases and conduct daily research. Keep detailed records of decline rates and false positives, perform trend analysis, and address top decline reasons. Utilize back-end analytics tools and systems for corporate card transaction research. Document event root cause process flows and propose control or process changes. Conduct ad-hoc authorization analysis using authorization and transaction databases. Access TSYS mainframe for vital information to facilitate analysis and recommendations. Assist with maintenance of decline reason matrix and procedures for call center agents. Qualifications:
2-3 years of deep knowledge of TSYS authorizations: Tandem, Decision Hierarchy, Range Control. 2-3 years of familiarity with TSYS Fraud Prevention tools: ADS I, ADS II, Card Guard. 2-3 years of experience with Tokenization/MDES/Digital wallets. Previous banking/credit card experience. Strong MS Excel skills and some SQL knowledge. Bachelor's Degree Understanding of commercial banking and card services. Knowledge of back-end systems supporting payment transactions in TSYS environment. Strong problem-solving skills and ability to make swift, sound judgments. Ability to think creatively and recommend feasible solutions. Exceptional documentation and process management skills. Excellent verbal and written communication skills. Excellent interpersonal and partnering skills for effective working relationships. Quick learner and adaptable to a rapidly changing environment. Strong analytical, research, and attention to detail skills. Able to work independently and as part of a team. Able to manage multiple tasks or projects. Self-directed and results-driven with the ability to capture and document business needs.
If this job is a match for your background, we would be honored to receive your application!
Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities including contract, contract to hire and permanent placement. Let's talk!