Cotton & Company LLP is hiring: HR Service Center Specialist in Alexandria

HR Service Center Specialist (US - Remote)

What to expect when you join the Sikich family:

Team members at Sikich have a lot in common while also being part of a rich and diverse group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth - for our clients, for ourselves and for our communities.

Are you ready to grow with us?

Position Summary: The position of HR Service Center Specialist will be responsible for supporting our Human Resources related processes, programs, and projects.

Essential Job Duties:

1. Process employee status changes (hires, transfers, terminations) and distribute documentation. Coordinate with HR teams to update databases. Enter and audit information in HRIS. Input sign-on bonuses for payroll after HRBP approval. Track HRIS changes in the payroll tracker for audits.
2. Handle communication and coordination of the offboarding process. Maintain the offboarding dashboard, distribute termination paperwork and agreements, and notify payroll of terminations. Manage initial new hire pre-boarding activities, including I-9s. Create employee files, ensure offer letters are signed, and file background checks.
3. Responsible for ordering gifts for employees and retirees (e.g., baby gifts, donations, flowers).
4. Create and maintain all employee personnel electronic files including status changes, benefits, and termination files.
5. Respond to employee data inquiries; run reports in HRIS as requested and validate results to ensure accuracy of data.
6. Manage vendor relationships for the Sikich Showroom and coordinate special orders. Order monthly gifts for new hires, 1-year and 5-year anniversaries, and acquisition gifts as needed.
7. Update forms, policies, and processes documentation, as needed.
8. Respond to employment verification requests and unemployment claims.
9. Manage the HR email inbox, respond to employee inquiries and requests, and escalate complex cases to the appropriate HR Business Partner as needed.
10. Address Service Desk tickets to ensure timely resolution of any issues or questions submitted by employees.
11. Assist with computer loans and educational assistance by completing and submitting paperwork. Track information and notify employees of approvals or denials.
12. Administer CPA and other certification bonuses and reimbursement benefits, ensuring all required information is provided before approval.
13. Create job titles in HRIS, as needed. Maintain and create standard operating procedures, as needed with the HR Operations team.
14. Create weekly Buddy emails for awareness of starting new hires.
15. Create and deliver subcontractor agreements and initiate onboarding with finance and IT. Maintain the company intranet (SikichConnect) for Comings and Goings, New Hires, and Anniversaries.
16. Actively participate in cross-functional teams or projects that involve multiple HR functions.
17. Analyze HR data to identify trends, patterns, and areas for improvement and generate reports for HR leadership to assist in decision making.
18. Stay current with HR laws and regulations to ensure all processes and documentation comply and conduct periodic audits to ensure HR Operations practices align with legal requirements.
19. Assist with developing/conducting training sessions regarding HR processes and systems, as needed.

Knowledge, Skills, and Abilities:

1. Bachelor's degree in business, Human Resources, Organizational Development, or related field is preferred.
2. Minimum of three (3) plus years of relevant experience, and prior experience in Human Resources role preferred.
3. Experience with HRIS strongly desired; large-scale ERP solutions such as Oracle or Workday is preferred.
4. Excellent oral and written communication skills; competent with grammar, spelling, and punctuation.
5. High degree of professionalism and ability to maintain confidential information.
6. Strong analytical and problem-solving abilities.
7. Excellent interpersonal and organizational competencies.
8. Ability to effectively prioritize and complete tasks in a fast-paced, high volume work environment, while meeting deadlines.
9. Advanced knowledge of Microsoft Office Suite is required; must have demonstrated working knowledge of reporting using Excel.
10. Must be comfortable with virtual platforms, including Microsoft Teams, for collaborating with colleagues and team members.
11. May require travel in support of team gatherings or work-related activities.

In addition, specific skills/experience required are as follows:

1. Servant Leader - You are hyper focused on engaging employees, fostering their development, and building a positive culture.
2. Solutions Focused - You see opportunities in every business problem and can develop, articulate, and implement solutions.
3. Collaboration - You are a relationship builder across all levels of the organization and across all business units.
4. Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
5. Impact & Influence Thinking - You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

About Sikich:

Sikich is a global company specializing in Accounting, Advisory, and Technical professional services. With employees across the globe, Sikich ranks as one of the largest professional services companies in the United States. Our comprehensive skillsets, obtained over decades of experience as entrepreneurs, business owners and industry innovators, allow us to provide insights and transformative strategies to help strengthen every dimension of our clients' businesses.

Sikich Total Rewards:

Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members' health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.

Want to learn more? Visit our Careers website or Glassdoor profile.

Sikich is an Equal Opportunity Employer M/F/D/V.

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