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Steve Madden

Pricing & Production Associate

Steve Madden, Bellevue, WA, United States


*This Position is based out of Bellevue, WA*

The Pricing & Production Associate is responsible for coordinating pricing processes and managing production tasks to ensure seamless operations and adherence to company goals. Specific responsibilities include:

Pricing Coordination:
  • Review and follow up on price requests from the Operations Manager and President, ensuring target pricing, wholesale customer requirements, and delivery timelines are met.
  • Prepare and submit pricing quote requests to China-based pricing teams and Outside Agents, ensuring all required details are included.
  • Analyze factory quotes, calculate landed pricing and margins, and forward summaries to the President for review and approval. Follow up to negotiate better pricing or delivery terms as needed.
  • Maintain and update pricing in systems such as Softshoe production and M3 order management.
  • Generate adoption sheets and facilitate adoption emails for Outside Agent placements.
  • Research and confirm correct HTS codes, initiating and tracking duties, testing, and measurements as required.
  • Resolve price discrepancies and update systems to ensure accuracy.
  • Assist in setting up new factories, suppliers, and agents, including completing required documentation and updating contact information.
Production Coordination:
  • Process, input, and track new orders, ensuring all style specifications, exit factory dates, quantities, and customer requirements are accurately recorded.
  • Maintain constant communication with China offices and vendors regarding order updates, customer guidelines, special patterns, samples, proformas, letters of credit, and shipping details.
  • Request, track, and distribute customer confirmation, ad, and test samples. Communicate comments and approvals to relevant teams to meet deadlines.
  • Collaborate with Operations Manager, Product Development, Sales, and Technical teams on pattern placements, pricing information, and deadlines.
  • Review weekly production reports, track delays, and update stakeholders on status changes.
  • Coordinate with the Design Team to upload data for new product lines into the NuOrder system.
  • Schedule and facilitate meetings for adoption sheet reviews and other production updates.
Administrative and Analytical Tasks:
  • Ensure all customer guidelines and requirements are communicated to factories and vendors through manuals, email updates, and software systems.
  • Maintain organized records of pricing, order details, and line-specific data in Google Drive and other systems.
  • Research duties, freight, and other requirements for new agents and factories from different countries.
  • Assist with Burlington First Cost business pricing processes from initiation to completion.
  • Support the President by updating pricing and margin sheets and preparing for weekly production meetings.
  • Perform additional tasks and projects as assigned.
Qualifications and Education Requirements
  • Moderate experience with Microsoft Outlook, Word, and Excel (including data organization and pivot tables).
  • Minimum of 2 years in a B2B customer service, account management, or similar professional role requiring organization, time management, and communication skills.
  • Experience communicating with overseas teams, particularly in China, via email.
  • Familiarity with order management systems and data entry.
  • Knowledge of footwear industry processes is preferred but not required.
Preferred Skills
  • Pricing negotiation experience.
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • Critical thinking and problem-solving skills.
  • A proactive mindset with a willingness to learn and contribute to team success.


Salary Range: The pay range of this position is $31.25/hr - $33.65/hr. Actual salary will be determined based off candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, 401K, and additional company benefits.