Robert Half is hiring: Administrative Assistant in Santa Barbara

We are seeking a short term contract Administrative Assistant to become part of an engineering/manufacturing team based in Goleta, California. The role centers around providing quality customer service, handling inbound calls, and maintaining accurate data records. As an Administrative Assistant, you will be an integral part of our operations, enhancing our services with your skills and expertise.

Responsibilities:

• Handle and respond to inbound calls in a detail oriented manner

• Provide outstanding customer service to all clients

• Accurately input data and maintain customer records

• Correspond with customers and clients via email efficiently

• Schedule appointments and manage the calendar effectively

• Utilize Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for various administrative tasks

• Monitor customer accounts and take appropriate actions when necessary

• Ensure smooth inbound and outbound calls operations

• Manage and resolve customer inquiries promptly and effectively.

• Demonstrated experience in efficiently and courteously answering inbound calls
• Strong customer service skills with an emphasis on courtesy and problem-solving
• Proficiency in data entry, with a focus on detail and accuracy
• Excellent email correspondence skills, ensuring clear and detail-oriented communication
• Experience in handling both inbound and outbound calls
• Skilled in using Microsoft Excel for data management and analysis
• Proficiency in using Microsoft Outlook for email, calendar, and task management
• Ability to create and edit presentations using Microsoft PowerPoint
• Proficiency in Microsoft Word for creating and editing documents
• Experience in effectively scheduling appointments, managing calendars, and coordinating meetings