Ayers Insurance is hiring: Office Assistant Receptionist in New Franklin

Job Description

Ayers Insurance Agency, Inc. is seeking a full-time Front Desk Receptionist to join our team! In this critical role to the agency, this person will provide a combination of greeting clients and support to our service teams, while also working with the Executive team on higher-level projects such as Event Coordination, HR, and Marketing.

This role requires a detail-oriented individual with excellent organizational, technology, and communication skills, capable of managing multiple tasks and priorities in a fast-paced environment. Insurance experience preferred but is not needed. This position is 100% in-office.

Requirements

• Previous experience as a receptionist or in a similar administrative role
• A friendly and professional demeanor with a strong commitment to customer satisfaction
• Exceptional work ethic
• Ability to grasp new concepts/automation quickly
• Ability to handle multiple tasks and manage time effectively in a busy office environment
• Strong team mentality
• Acute attention to detail
• Technology proficient with Microsoft Office products Excel, Word, and Outlook
• Familiarity with phone systems
• Excellent and professional communication skills
• Ability to handle confidential information with discretion
• Driven to learn and grow professionally

Responsibilities

• Provide administrative support to the service and sales team
• Greet clients that come into the office or call the main agency line
• Maintain a neat and organized reception and lobby area, ensuring it is tidy and presentable at all times
• Provide support to the Executive Team to assist in areas of accounting/finance, HR, Marketing, and Technology
• Scan daily mail to designated team members in each department
• Oversee downloads from insurance companies and distribute electronic communications to appropriate team members.
• Plan and coordinate agency events, company meetings, holiday meetings, and client appreciation events, ensuring all details and logistics are handled accurately and timely.

Benefits

• Paid Time Off (PTO)
• Life Insurance
• Disability Insurance
• Medical Insurance
• Mon-Fri Schedule
• Evenings Off
• Career Growth Opportunities
• 401k Retirement Plan