Business Analyst

Job Summary: Our client is seeking a Business Analyst to join their team! This position is located in Richfield, Minnesota. Duties: Work with internal teams to support a consistent experience for employees and Vendor/Provider representatives Foster alignment and deeper engagement with internal partners Cultivate trust and maintain consistent communication with external partners Support the consistency and development of vendor and provider programs in stores Drive the creation and execution of data consistency Identify, research, and implement process improvements for workforce and customer experiences, including reporting automation, communication cadences, cross-functional support, task ownership, and DAT (IT) integrations Communicate with the field regarding feedback and escalations related to provider support Connect providers and vendors to address questions or concerns Monitor adherence to service level agreement contracts Provide accurate reporting to internal and external partners Desired Skills/Experience: 3+ years of services, sales, retail, or related experience or support Intermediate to advanced knowledge of Microsoft Office products such as Word, Excel, PowerPoint, Outlook Experience working with IT (DAT) teams and terminology Experience working with Finance teams and processes Experience working with external partners to execute aligned goals Benefits: Medical, Dental, & Vision Insurance Plans 401K offered $16.80 - $24.00 (est. hourly)