Chick-fil-A
Chick-fil-A Leadership Professional
Chick-fil-A, Cambridge, Maryland, United States, 21613
Job Title: Chick-fil-A Leadership Professional
Job Type: Full-Time
Job Location: Chick-fil-A Cambridge (MD)
Job Summary:
Chick-fil-A Leadership Professional is a leadership position responsible for managing and developing team members, guiding customer service operations, overseeing restaurant operations, and ensuring the restaurant is meeting sales and profitability goals.
Job Duties and Responsibilities:
* Lead a team of employees to uphold high standards, providing ongoing coaching and mentorship to help them develop in their roles. * Foster a positive and collaborative work environment that supports the development of team members and promotes teamwork and accountability. * Ensuring efficient and effective operation of the restaurant by evaluating and refining processes, procedures, and protocols. * Work closely with business partners to achieve sales and profitability goals. * Develop and maintain excellent relationships with customers, ensuring the highest level of satisfaction and services. * Analyze customer feedback and work with team members to make improvements in job performance and service. * Responsible for the training and development of new team members, while fostering a strong sense of team spirit in the restaurant. * Ensuring compliance with health and safety standards, food safety regulations, and labor laws. * Interact with customers and guests to resolve any issues or complaints, maintaining a high level of customer service and satisfaction.
Requirements:
* Experience in restaurant operations management or retail management * Strong interpersonal, leadership, and communication skills * Demonstrated ability to develop and train a team to deliver exceptional customer service * Honesty, integrity, and a high level of ownership * Ability to work in a fast-paced and dynamic environment, adapt to change, and be flexible * Knowledge of health and safety standards, food safety regulations, and labor laws * Must be 18 or older * Available to work weekends, evenings, and holidays as needed
Pay Range: $20-25/hr
Benefits: Health insurance, quarterly and annual bonus opportunity, paid time off, free college, career development opportunities, free meals.
Job Type: Full-Time
Job Location: Chick-fil-A Cambridge (MD)
Job Summary:
Chick-fil-A Leadership Professional is a leadership position responsible for managing and developing team members, guiding customer service operations, overseeing restaurant operations, and ensuring the restaurant is meeting sales and profitability goals.
Job Duties and Responsibilities:
* Lead a team of employees to uphold high standards, providing ongoing coaching and mentorship to help them develop in their roles. * Foster a positive and collaborative work environment that supports the development of team members and promotes teamwork and accountability. * Ensuring efficient and effective operation of the restaurant by evaluating and refining processes, procedures, and protocols. * Work closely with business partners to achieve sales and profitability goals. * Develop and maintain excellent relationships with customers, ensuring the highest level of satisfaction and services. * Analyze customer feedback and work with team members to make improvements in job performance and service. * Responsible for the training and development of new team members, while fostering a strong sense of team spirit in the restaurant. * Ensuring compliance with health and safety standards, food safety regulations, and labor laws. * Interact with customers and guests to resolve any issues or complaints, maintaining a high level of customer service and satisfaction.
Requirements:
* Experience in restaurant operations management or retail management * Strong interpersonal, leadership, and communication skills * Demonstrated ability to develop and train a team to deliver exceptional customer service * Honesty, integrity, and a high level of ownership * Ability to work in a fast-paced and dynamic environment, adapt to change, and be flexible * Knowledge of health and safety standards, food safety regulations, and labor laws * Must be 18 or older * Available to work weekends, evenings, and holidays as needed
Pay Range: $20-25/hr
Benefits: Health insurance, quarterly and annual bonus opportunity, paid time off, free college, career development opportunities, free meals.