Business Development Manager/Internet Sales Manager

Business Development Manager / Internet Sales Manager Every employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. With 17 locations, 13 brands, and 12 cities Feldman Automotive is one of the highest volume automotive groups in the Midwest. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team! Core Values 1. Honesty and Integrity 2. Respectful 3. Fanatical attention to detail 4. Team Player 5. Fun & Enthusiastic Benefits * Medical, Dental, Vision Insurance * Life Insurance and AD&D * 401k * Critical Illness Insurance * Accident Insurance * Short and Long Term Disability Responsibilities * Manage a team of employees in the internet sales department * Create follow-up reports and establish plan to maximize opportunity conversion * Answer customer calls and establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate dealership resources * Present initial financing options based on customer needs * Follow up with leads that are not ready to make an appointment or no-show * Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management * Utilize CRM tracking system daily Qualifications * At least one previous role based on strong customer service experience * Team player attitude * Prompt and courteous * Enthusiastic personality * Must have strong computer skills * Willing to submit to a pre-employment background check & drug screen