Leap Brands
Vice President of Operations - Restaurant (GIT)
Leap Brands, Trenton, New Jersey, us, 08628
Position Overview:
As the Vice President of Operations, you will be responsible for overseeing the day-to-day operations, driving operational excellence, and ensuring the success of our multi-branded franchise locations across several states. Your leadership will be instrumental in enhancing efficiency, improving customer satisfaction, and contributing to the overall growth and profitability of our franchise portfolio.
Responsibilities: Strategic Leadership: Develop and implement strategic initiatives to achieve operational objectives and financial targets. Provide leadership and direction to regional and district managers in the execution of operational plans.
Multi-Unit Management: Oversee the performance of multiple franchise locations, ensuring consistent operational standards. Collaborate with franchise owners and managers to drive excellence in customer service and brand representation.
Operational Efficiency: Streamline operational processes to enhance efficiency and reduce costs. Implement best practices and standard operating procedures across all locations.
Quality Assurance: Monitor and ensure the quality and consistency of products, services, and customer experiences. Implement quality assurance programs and initiatives.
Financial Performance: Work closely with the Vice President of Finance to monitor financial performance and key operational metrics. Develop and implement strategies to optimize profitability and cost management.
Franchisee Relations: Build and maintain strong relationships with franchise owners and partners. Provide support, guidance, and resources to ensure the success of franchise operations.
Team Development: Recruit, train, and develop a high-performing operations team. Foster a culture of accountability, collaboration, and continuous improvement.
Market Expansion: Collaborate with the executive team to identify opportunities for market expansion and new franchise development. Assess market trends and competitive landscapes to inform strategic decisions.
Qualifications: Bachelor's degree in Business, Hospitality, or a related field; MBA is a plus. 10+ of experience in multi-unit operations management within the franchise industry. Proven success in driving operational excellence and financial performance. Strong leadership, communication, and interpersonal skills. Ability to travel as needed to various locations.
As the Vice President of Operations, you will be responsible for overseeing the day-to-day operations, driving operational excellence, and ensuring the success of our multi-branded franchise locations across several states. Your leadership will be instrumental in enhancing efficiency, improving customer satisfaction, and contributing to the overall growth and profitability of our franchise portfolio.
Responsibilities: Strategic Leadership: Develop and implement strategic initiatives to achieve operational objectives and financial targets. Provide leadership and direction to regional and district managers in the execution of operational plans.
Multi-Unit Management: Oversee the performance of multiple franchise locations, ensuring consistent operational standards. Collaborate with franchise owners and managers to drive excellence in customer service and brand representation.
Operational Efficiency: Streamline operational processes to enhance efficiency and reduce costs. Implement best practices and standard operating procedures across all locations.
Quality Assurance: Monitor and ensure the quality and consistency of products, services, and customer experiences. Implement quality assurance programs and initiatives.
Financial Performance: Work closely with the Vice President of Finance to monitor financial performance and key operational metrics. Develop and implement strategies to optimize profitability and cost management.
Franchisee Relations: Build and maintain strong relationships with franchise owners and partners. Provide support, guidance, and resources to ensure the success of franchise operations.
Team Development: Recruit, train, and develop a high-performing operations team. Foster a culture of accountability, collaboration, and continuous improvement.
Market Expansion: Collaborate with the executive team to identify opportunities for market expansion and new franchise development. Assess market trends and competitive landscapes to inform strategic decisions.
Qualifications: Bachelor's degree in Business, Hospitality, or a related field; MBA is a plus. 10+ of experience in multi-unit operations management within the franchise industry. Proven success in driving operational excellence and financial performance. Strong leadership, communication, and interpersonal skills. Ability to travel as needed to various locations.