Lost Pines Toyota
Service BDC Agent - Lost Pines Toyota
Lost Pines Toyota, Bastrop, Texas, United States, 78602
Business Development Center (BDC) Representative - Service
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service consultants. The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers at our locations.
ResponsibilitiesReceiving inbound service phone calls and leadsIdentifying the client's needs and scheduling appointmentsPlacing outbound phone calls to potential leadsEnsuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etcContacting clients prior to appointment date to confirm appointmentMailing marketing letters to provided leadsFollowing up post visit to ensure customer satisfactionRequirements
High school diploma or equivalentExcellent oral, written and interpersonal communication skillsExtensive customer service, sales, or telemarketing backgroundComputer literacy, strong organizational and follow-up skillsAbility to read and comprehend instructions and informationExcellent problem solving skillsBILINGUAL - SPANISHEducation and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health InsuranceDental InsuranceLife InsurancePaid VacationPaid Sick LeavePaid HolidaysEmployee discount on vehicles
Our Company
Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment.
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!
The Business Development Center Representative is responsible for receiving all incoming service calls, establishing relationships with customers and scheduling appointments for the service consultants. The BDC Representative interacts daily with the BDC Manager, Service Associates, Service Managers, support staff and customers at our locations.
ResponsibilitiesReceiving inbound service phone calls and leadsIdentifying the client's needs and scheduling appointmentsPlacing outbound phone calls to potential leadsEnsuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etcContacting clients prior to appointment date to confirm appointmentMailing marketing letters to provided leadsFollowing up post visit to ensure customer satisfactionRequirements
High school diploma or equivalentExcellent oral, written and interpersonal communication skillsExtensive customer service, sales, or telemarketing backgroundComputer literacy, strong organizational and follow-up skillsAbility to read and comprehend instructions and informationExcellent problem solving skillsBILINGUAL - SPANISHEducation and/or Experience
High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health InsuranceDental InsuranceLife InsurancePaid VacationPaid Sick LeavePaid HolidaysEmployee discount on vehicles
Our Company
Welcome to Lost Pines Toyota Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, and a great working environment.
If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!