Fahrney Automotive Group
Business Development Representative
Fahrney Automotive Group, Selma, California, United States, 93662
At Fahrney Automotive Group our people are our most valuable assets. We are always looking for talented additions to our team that not only bring a value-added skill set but are aligned with our company's culture.
Our mission is to provide the highest quality of service to our customers, so we are proud to give our employees the tools and training they need to be successful. If you are looking to work in a rewarding industry at a company that values your contributions, we would like to hear from you!
What We Offer
Medical, Dental, and Vision Insurance401(k) Savings Plan with Employer MatchOngoing Professional DevelopmentInviting and Inclusive Team CultureCareer Growth and Internal PromotionsCompetitive Wage PlansResponsibilities
Answer customer calls and establish follows-up with sales appointments.Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.Provide customers with initial product information and direct them to the appropriate dealership resources.Present initial financing options based on customer needs.Follow up with leads that are not ready to make an appointment or no-show.Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.Utilize CRM tracking system daily.Qualifications
At least one previous role based in customer service experience1+ years of Call Center experience preferred but not requiredExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Our mission is to provide the highest quality of service to our customers, so we are proud to give our employees the tools and training they need to be successful. If you are looking to work in a rewarding industry at a company that values your contributions, we would like to hear from you!
What We Offer
Medical, Dental, and Vision Insurance401(k) Savings Plan with Employer MatchOngoing Professional DevelopmentInviting and Inclusive Team CultureCareer Growth and Internal PromotionsCompetitive Wage PlansResponsibilities
Answer customer calls and establish follows-up with sales appointments.Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.Provide customers with initial product information and direct them to the appropriate dealership resources.Present initial financing options based on customer needs.Follow up with leads that are not ready to make an appointment or no-show.Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.Utilize CRM tracking system daily.Qualifications
At least one previous role based in customer service experience1+ years of Call Center experience preferred but not requiredExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.