Fields BMW Winter Park
BMW Receptionist
Fields BMW Winter Park, Winter Park, Florida, United States, 32792
ReceptionistWe are seeking a Cashier/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.FIELDS AUTO GROUPFields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort. If our current openings don't match your skill-set and you have an interest in working with the Fields Auto Group, please contact us at careers@fieldsauto.com.What We Offer
Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Responsibilities
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Acceptable motor vehicle driving record according to dealership guidelines
Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Responsibilities
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Acceptable motor vehicle driving record according to dealership guidelines