JAGUAR LAND ROVER VOLVO MADISON
Receptionist Part Time
JAGUAR LAND ROVER VOLVO MADISON, Madison, Wisconsin, us, 53774
Receptionist
We are seeking a part time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
*** Position Hours: 3:00pm-7:00pm or 4:00pm-7:00pm 2 to 3 days a week and Saturday 9:00am-5:00pm
FIELDS AUTO GROUPFields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.
What We Offer
Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Qualifications
Experience with Microsoft Office suite is a plus
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
We are seeking a part time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.
*** Position Hours: 3:00pm-7:00pm or 4:00pm-7:00pm 2 to 3 days a week and Saturday 9:00am-5:00pm
FIELDS AUTO GROUPFields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort.
What We Offer
Medical and Dental
401(k) Plan
Personal Time Off
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Health and wellness
Saturday Lunches
Discounts on products and services
Responsibilities
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Qualifications
Experience with Microsoft Office suite is a plus
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance