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Luther North Country Ford Lincoln

Receptionist / Part-Time

Luther North Country Ford Lincoln, Minneapolis, Minnesota, United States, 55400


Receptionist/Cashier - Part Time

Over 60 years ago, the Luther Automotive Group purchased its first dealership. Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success.

Our rapid growth and fast-paced environment make this an awesome place to work.

If you are looking for a great career with great people, apply today!

We are seeking a Receptionist/Cashier with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions. The ideal candidate must have some sort of customer service experience and knowledge of Office Suite.

Responsibilities

Calculate the customer’s bill using the dealership’s computer system

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

Make change accurately and issue receipts to customers

Answer phones and direct consumer to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Assist the managers with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus

Available to work flexible hours on weeknights & weekends

(25 hours a week and NO Sundays)

Ability to communicate customers' interests needs and requests to management and sales personnel

Professional personal appearance

Clean driving record

What We Offer

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Growth Opportunities

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Paid Training

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Family Owned and Operated

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Long Term Job Security

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Employee Discount

Offer of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.