Technical Assent
Problem Solver Consultant
Technical Assent, Washington, District of Columbia, us, 20022
Position Title: Problem Solver Consultant (Consultant)
Position Type: Full-time (W-2)
Salary: Competitive
Company Description:
Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client's core mission-helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.
Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.
Job Description :
As a Consultant supporting our Federal government client, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.
The successful candidate will have the ability to:
Interacting with stakeholders to understand project needs, collect and synthesize data, and customize solutionsDeveloping a deep understanding of what the client is trying to accomplish and create strategies to solve multiple dimensions of a business problemCreating client-ready deliverables with oversight including insights reports, toolkits, resources, and other project related client facing contentDeveloping quantitative and qualitative data collection tools and conduct data collection and data analysisScheduling, participating in, and taking notes in client facing meetings with key stakeholders and project executivesCollaborating with teammates to produce and present innovative solutionsIndependently managing time to complete assigned tasks as part of the larger client engagementAdhere to customer and agency's standards and checklists for 508 remediation services.Validate front-end features for 508 remediation against Microsoft Office Suite and Web Accessibility standards, including test development, administration, outcome evaluation.Minimum Qualifications:
Bachelor's degree in business, public policy, economics, political science, communications, planning, technology and policy, math, statistics, engineering, physical science, or related discipline4+ years of relevant, professional experienceKnowledge of Human-Centered Design/Design Thinking, employee experience, customer experience, and/or service designTwo to five years of relevant work experience in accessibility testing and remediation on documents and web content to include but not limited to: Microsoft Word, Adobe PDF, Microsoft PowerPoint, and Web CoursesThorough understanding of Section 508 of the Rehabilitation Act of 1973 and WCAGG 2.0Proficient use of accessibility testing tools /interfaces such as JAWS and Color Contrast AnalyzerExperience troubleshooting and providing Section 508 remediation services for MS Word, Excel, and Adobe Acrobat documents.Curious and open-minded approach to workThrive in a continuous Build-Measure-Learn cycleEngage with technology-with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)Excellent verbal and written communication skillsAbility to obtain and maintain a Public Trust security clearancePreferred Qualifications:
Certification in Human-Centered Design, design thinking, and/or service design backgroundDHS Trusted Tester certificationExperience consulting for the Federal governmentJob Location and Travel Expectations:
This position is remote. Some travel ( Some meetings will be conducted on-site with customers in Washington, D.C.Additional Information:
Come as you are - Technical Assent is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We offer a highly competitive benefits package to all full-time employees that includes:
Unlimited PTOHealthcare coverage (medical, dental, vision)FSA and HSAShort and long-term disability401(k) with employer contributions, training and wellness allowances, and commuter benefits.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Technical Assent, please call or email kcate@technicalassent.com.
For more information about our company, please visit our website at www.technicalassent.com.
Position Type: Full-time (W-2)
Salary: Competitive
Company Description:
Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client's core mission-helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.
Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.
Job Description :
As a Consultant supporting our Federal government client, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.
The successful candidate will have the ability to:
Interacting with stakeholders to understand project needs, collect and synthesize data, and customize solutionsDeveloping a deep understanding of what the client is trying to accomplish and create strategies to solve multiple dimensions of a business problemCreating client-ready deliverables with oversight including insights reports, toolkits, resources, and other project related client facing contentDeveloping quantitative and qualitative data collection tools and conduct data collection and data analysisScheduling, participating in, and taking notes in client facing meetings with key stakeholders and project executivesCollaborating with teammates to produce and present innovative solutionsIndependently managing time to complete assigned tasks as part of the larger client engagementAdhere to customer and agency's standards and checklists for 508 remediation services.Validate front-end features for 508 remediation against Microsoft Office Suite and Web Accessibility standards, including test development, administration, outcome evaluation.Minimum Qualifications:
Bachelor's degree in business, public policy, economics, political science, communications, planning, technology and policy, math, statistics, engineering, physical science, or related discipline4+ years of relevant, professional experienceKnowledge of Human-Centered Design/Design Thinking, employee experience, customer experience, and/or service designTwo to five years of relevant work experience in accessibility testing and remediation on documents and web content to include but not limited to: Microsoft Word, Adobe PDF, Microsoft PowerPoint, and Web CoursesThorough understanding of Section 508 of the Rehabilitation Act of 1973 and WCAGG 2.0Proficient use of accessibility testing tools /interfaces such as JAWS and Color Contrast AnalyzerExperience troubleshooting and providing Section 508 remediation services for MS Word, Excel, and Adobe Acrobat documents.Curious and open-minded approach to workThrive in a continuous Build-Measure-Learn cycleEngage with technology-with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)Excellent verbal and written communication skillsAbility to obtain and maintain a Public Trust security clearancePreferred Qualifications:
Certification in Human-Centered Design, design thinking, and/or service design backgroundDHS Trusted Tester certificationExperience consulting for the Federal governmentJob Location and Travel Expectations:
This position is remote. Some travel ( Some meetings will be conducted on-site with customers in Washington, D.C.Additional Information:
Come as you are - Technical Assent is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We offer a highly competitive benefits package to all full-time employees that includes:
Unlimited PTOHealthcare coverage (medical, dental, vision)FSA and HSAShort and long-term disability401(k) with employer contributions, training and wellness allowances, and commuter benefits.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Technical Assent, please call or email kcate@technicalassent.com.
For more information about our company, please visit our website at www.technicalassent.com.