Jeffer Mangels Butler & Marmaro
IT/Senior IT Infrastructure Engineer
Jeffer Mangels Butler & Marmaro, Los Angeles, California, United States, 90079
Allen Matkins is a premier law firm, with over 240 attorneys and legal professionals. We pride ourselves on our team, our focus on creating a well-run business and our exceptional relationships with clients. We are incredibly proud of what we've built, and look forward to welcoming new people who are similarly passionate and excited about what they do.
About the Position
The IT/Senior IT Infrastructure Engineer will provide daily management of the Firm's networks and systems ensuring optimal performance and stability. The IT/Senior IT Infrastructure Engineer reports directly to the firm's Director, IT Infrastructure and Security. This is a position with firmwide responsibility thus occasional travel to our office locations may be required.
Essential Duties and Responsibilities
Provide daily administration of systems and networks by monitoring, following up on service alerts, identifying if any users are impacted, and providing resolutionCoordinate with vendors on ongoing and new projects, updates, and any issues; including but not limited to:Networking Equipment (Cisco switches and routers, Citrix ADC Load balancers)Virtual Hypervisors (Nutanix AOS, VMWare ESXi)Network Monitoring (OmniCenter)Physical Servers (Nutanix, Dell PowerEdge)Remote Access Technologies (Cisco VPN, Citrix XenApp)Unified Communications as a Service (Zoom, Teams)Firm's Core Applications and Services (Microsoft Exchange On-line, Aderant Time and Billing, SharePoint)Microsoft Azure AD / SSOSecurity (Microsoft Defender, Zscaler, Palo Alto, Mimecast, Arctic Wolf MSSP)Backups (Quorum)Server Administration (Windows Server 2016/2019/2022)
Work in a highly collaborative and fast-paced environmentProvide training to IT personnel on any new updates, upgrades or new systems implementedExperience maintaining security, and emergency patching and fixesServes as technical Subject Matter Expert for the resolution of issues related to Compute Infrastructure including servers, virtualization, and associated components.Attend weekly one-on-one and bi-weekly technology team meetings to discuss and brainstorm regarding upcoming, current, and ongoing IT services projectsParticipate in monthly schedule rotation in patching Windows serversDeep knowledge of next-generation applications and cloud platformsWork with cross-functional teams to solve problems and deliver solutionsAny other projects and duties as assigned by direct supervisor
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must demonstrate good judgment and ability to maintain confidential information. Must be able to multi-task and prioritize while working with minimum supervision. Must be very organized and detail-oriented. Must have excellent written and verbal communication skills and the ability to effectively communicate with all levels of firm personnel.
Education and/or Experience
Bachelor's Degree in Technology or related field required. Five (5) or more years of experience providing technical support required. Prior legal industry and supervisor experience is preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Allen Matkins is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, ancestry, citizenship, age, marital status, medical condition, physical or mental disability, veteran status, all other characteristics prohibited by law, or gender identity and/or expression.
California Consumer Privacy Act
We will collect the personal information you provide in connection with this application as well as information included with any other document(s) you provide us. We may use this information to evaluate your application and consider you for employment with Allen Matkins. We may share this information with third parties for any of the following purposes: (i) to confirm the accuracy of the information provided; (ii) to conduct a background check; (iii) to confirm or evaluate potential conflicts of interest; and/or (iv) to check references. If you accept an offer with Allen Matkins, we may use this information to provide you with the benefits of your employment. Our employees' personal information is governed by our Privacy Policy, available at https://www.allenmatkins.com/disclaimers/privacy-policy.html.
Compensation
Allen Matkins is an Equal Opportunity Employer and offers a competitive compensation & benefits package. The anticipated base salary range for this full-time role is $120,000 - $160,000 per year. Actual salary will depend upon a number of factors, including, but not limited to, relevant experience, job-related skills, qualifications, and location.
The base salary range displayed on the job posting reflects the estimated range for new hire salaries for the position. The actual offered base salary will be determined by work location and additional factors, including, but not limited to, relevant experience, job-related skills and qualifications. The pay range is subject to change at any time dependent on a variety of internal and external business factors.
About the Position
The IT/Senior IT Infrastructure Engineer will provide daily management of the Firm's networks and systems ensuring optimal performance and stability. The IT/Senior IT Infrastructure Engineer reports directly to the firm's Director, IT Infrastructure and Security. This is a position with firmwide responsibility thus occasional travel to our office locations may be required.
Essential Duties and Responsibilities
Provide daily administration of systems and networks by monitoring, following up on service alerts, identifying if any users are impacted, and providing resolutionCoordinate with vendors on ongoing and new projects, updates, and any issues; including but not limited to:Networking Equipment (Cisco switches and routers, Citrix ADC Load balancers)Virtual Hypervisors (Nutanix AOS, VMWare ESXi)Network Monitoring (OmniCenter)Physical Servers (Nutanix, Dell PowerEdge)Remote Access Technologies (Cisco VPN, Citrix XenApp)Unified Communications as a Service (Zoom, Teams)Firm's Core Applications and Services (Microsoft Exchange On-line, Aderant Time and Billing, SharePoint)Microsoft Azure AD / SSOSecurity (Microsoft Defender, Zscaler, Palo Alto, Mimecast, Arctic Wolf MSSP)Backups (Quorum)Server Administration (Windows Server 2016/2019/2022)
Work in a highly collaborative and fast-paced environmentProvide training to IT personnel on any new updates, upgrades or new systems implementedExperience maintaining security, and emergency patching and fixesServes as technical Subject Matter Expert for the resolution of issues related to Compute Infrastructure including servers, virtualization, and associated components.Attend weekly one-on-one and bi-weekly technology team meetings to discuss and brainstorm regarding upcoming, current, and ongoing IT services projectsParticipate in monthly schedule rotation in patching Windows serversDeep knowledge of next-generation applications and cloud platformsWork with cross-functional teams to solve problems and deliver solutionsAny other projects and duties as assigned by direct supervisor
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must demonstrate good judgment and ability to maintain confidential information. Must be able to multi-task and prioritize while working with minimum supervision. Must be very organized and detail-oriented. Must have excellent written and verbal communication skills and the ability to effectively communicate with all levels of firm personnel.
Education and/or Experience
Bachelor's Degree in Technology or related field required. Five (5) or more years of experience providing technical support required. Prior legal industry and supervisor experience is preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
Allen Matkins is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, ancestry, citizenship, age, marital status, medical condition, physical or mental disability, veteran status, all other characteristics prohibited by law, or gender identity and/or expression.
California Consumer Privacy Act
We will collect the personal information you provide in connection with this application as well as information included with any other document(s) you provide us. We may use this information to evaluate your application and consider you for employment with Allen Matkins. We may share this information with third parties for any of the following purposes: (i) to confirm the accuracy of the information provided; (ii) to conduct a background check; (iii) to confirm or evaluate potential conflicts of interest; and/or (iv) to check references. If you accept an offer with Allen Matkins, we may use this information to provide you with the benefits of your employment. Our employees' personal information is governed by our Privacy Policy, available at https://www.allenmatkins.com/disclaimers/privacy-policy.html.
Compensation
Allen Matkins is an Equal Opportunity Employer and offers a competitive compensation & benefits package. The anticipated base salary range for this full-time role is $120,000 - $160,000 per year. Actual salary will depend upon a number of factors, including, but not limited to, relevant experience, job-related skills, qualifications, and location.
The base salary range displayed on the job posting reflects the estimated range for new hire salaries for the position. The actual offered base salary will be determined by work location and additional factors, including, but not limited to, relevant experience, job-related skills and qualifications. The pay range is subject to change at any time dependent on a variety of internal and external business factors.