Arizona Department of Public Safety
Watch Center Specialist
Arizona Department of Public Safety, Phoenix, Arizona, United States, 85003
Salary :
$53,888.02 - $72,504.22 Annually
Location :
Phoenix, AZ
Job Type:
Full-time
Job Number:
2028-24E-01
Division:
Criminal Investigations Division
Opening Date:
04/12/2024
Summary Statement
This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies.
Apply quickly; the application period may close without notice.
Under minimal supervision, performs work in a structured environment to monitor and coordinate day-to-day Department and fusion center operations. Works with state troopers, Operational Communications, other Department work units, the public, and other local, county, state, tribal, and federal entities to obtain situational awareness related to incidents and events and perform information sharing and alerting functions. Provides timely email notifications about events meeting certain criteria around the State. Makes phone notifications to command staff and executive staff and calls out specialty work groups. Performs other duties as assigned. This is a competitive classification.
Must successfully complete the examination process.
Written Exam - Multiple Choice = Weighted 100%View the
Exam Plan
for information regarding the test.
If you have a disability which may require an accommodation,
please notify in writing prior to the test date.
Essential Functions (not intended to be all inclusive)
1. Calls out various work units and personnel as requested in support of incident management incidents.
2. Facilitates outside agency requests for Department assistance.
3. Makes notifications to executive and command staff as required.
4. Completes incident notification forms.
5. Sends email notification pages when incidents occur.
6. Compiles, edits, and completes daily duty reports.
7. Communicates with the public, DPS, and other agency personnel via telephone, email, and other communications platforms.
8. Activates alerts (Silver, Amber, Blue) for other agencies when criteria are met.
9. Acts as after-hours point of contact for other specified work units.
10. Sends out notifications and information to Threat Liaison (TLO) and other intelligence units.
11. Works under occasional stressful situations, to include prioritizing incoming calls and information.
12. Uses appropriate information systems related to incidents and requests.
13. Accepts complaints on Department personnel.
Knowledge, Skills, and Abilities Required
Knowledge of:
1. police methods, practices, and procedures.
2. Department policies, manuals, procedures, rules, and regulations.
3. incident management protocols and procedures.
4. Department organizational structure.
5. integrated Public Alert and Warning Systems (IPAWS).
6. Department complaint acceptance process.Skill in:1. the operation and use of the Department's current CAD system and electronic incident/citation/reporting software.2. the use of TRACS.
3. the use of other criminal database systems.
4. the use of one-to-many communications systems.
5. the activation of alerts using the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA).
6. the use of Microsoft Word, Excel, PowerPoint, and Teams.
7. coordinating complex incident response.
8. writing detailed reports, logs, and after-action reviews/briefs.
9. teaching/instructing public safety and courses/classes.Ability to:1. effectively coordinate response call outs and thoroughly complete incident notification forms.
2. read and follow standard operating procedures.
3. communicate effectively, both verbally and in writing, with Department personnel, other agency personnel, and the public.
4. answer Arizona Revised Statute and police procedural questions.
5. create professional cooperative networks and relationships and work in a multi-agency environment.
6. prepare clear, accurate, and grammatically correct written reports.
7. analyze situations or information and adopt quick, effective, and reasonable courses of action.
8. maintain composure and work effectively under highly stressful conditions.
9. treat persons with courtesy and respect while performing the Department's mission.
10. work independently.
11. work varying or rotating shifts to include weekends, holidays, callouts, and overtime.
12. perform basic mathematic and statistical calculations.
13. use a computer to perform daily tasks including reports, emails, forms, and database access.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Requires at least three (3) years of law enforcement experience as an Arizona POST certified peace officer.
Must possess and maintain a valid Arizona driver license.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Office setting.
Ability to work irregular hours and/or respond to emergency staffing or callouts on a 24-hour basis.
Must successfully complete the examination process.
Progression to the next step requires an overall performance rating of at least "Standard" in the last 12 months.
FLSA Status: Non-Exempt
A summary of the Arizona Department of Public Safety Benefits is linked
01
Are you legally entitled to work in the United States?
YesNo
02
Do you, or will you be able to, possess a valid Arizona driver license by the starting date?
YesNo
03
Do you have at least three (3) years of law enforcement experience as an Arizona POST certified peace officer?
YesNo
04
List the job title and employer where you gained your AZ POST certified peace officer law enforcement experience.
This should also be included in the Work Experience section of your application.
05
Do you understand and acknowledge you may be required to work swing and/or graveyard shifts, and respond to emergency staffing or callouts on a 24-hour basis?
YesNo
06
I acknowledge that I have read, understand, and agree to the additional requirements and working conditions/physical requirements associated with this classification as stated in the job announcement/description.
YesNo
07
Have you ever been convicted of a felony or an offense which would be a felony if committed in the state of Arizona?
YesNo
08
Have you ever sold, produced, cultivated, or transported marijuana, or any other drug, for sale?
YesNo
09
I understand if selected for a position, I will take a polygraph and answer questions regarding my background including any past drug use.
Providing untruthful or misleading answers will result in disqualification.
I certify the responses I provide to the following questions regarding my prior drug use will be true and accurate to the best of my recollection.
YesNo
10
Please select the option below which details any marijuana usage (e.g., THC extracts, cannabis, hashish, or marijuana extracts) legally or illegally
within the last six (6) months.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
11
Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony
within the last seven (7) years.
(Does not include marijuana or heroin.)
None1 time2 - 3 times4 - 5 times6 - 8 timesMore than 8 times
12
Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony
since turning 21 years of age . (Does not include marijuana or heroin.)
None1 time2 - 3 times4 - 5 times6 - 8 timesMore than 8 times
13
Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony
during your lifetime . (Does not include marijuana or heroin.)
None1 time2 - 3 times4 - 5 times6 - 8 timesMore than 8 times
14
Please select the option below which details your heroin usage over your lifetime.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
15
Please select the option below which details any
Adderall or similar drug
usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
16
Please select the option below which details any
steroid or similar drug
usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
Required Question
$53,888.02 - $72,504.22 Annually
Location :
Phoenix, AZ
Job Type:
Full-time
Job Number:
2028-24E-01
Division:
Criminal Investigations Division
Opening Date:
04/12/2024
Summary Statement
This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies.
Apply quickly; the application period may close without notice.
Under minimal supervision, performs work in a structured environment to monitor and coordinate day-to-day Department and fusion center operations. Works with state troopers, Operational Communications, other Department work units, the public, and other local, county, state, tribal, and federal entities to obtain situational awareness related to incidents and events and perform information sharing and alerting functions. Provides timely email notifications about events meeting certain criteria around the State. Makes phone notifications to command staff and executive staff and calls out specialty work groups. Performs other duties as assigned. This is a competitive classification.
Must successfully complete the examination process.
Written Exam - Multiple Choice = Weighted 100%View the
Exam Plan
for information regarding the test.
If you have a disability which may require an accommodation,
please notify in writing prior to the test date.
Essential Functions (not intended to be all inclusive)
1. Calls out various work units and personnel as requested in support of incident management incidents.
2. Facilitates outside agency requests for Department assistance.
3. Makes notifications to executive and command staff as required.
4. Completes incident notification forms.
5. Sends email notification pages when incidents occur.
6. Compiles, edits, and completes daily duty reports.
7. Communicates with the public, DPS, and other agency personnel via telephone, email, and other communications platforms.
8. Activates alerts (Silver, Amber, Blue) for other agencies when criteria are met.
9. Acts as after-hours point of contact for other specified work units.
10. Sends out notifications and information to Threat Liaison (TLO) and other intelligence units.
11. Works under occasional stressful situations, to include prioritizing incoming calls and information.
12. Uses appropriate information systems related to incidents and requests.
13. Accepts complaints on Department personnel.
Knowledge, Skills, and Abilities Required
Knowledge of:
1. police methods, practices, and procedures.
2. Department policies, manuals, procedures, rules, and regulations.
3. incident management protocols and procedures.
4. Department organizational structure.
5. integrated Public Alert and Warning Systems (IPAWS).
6. Department complaint acceptance process.Skill in:1. the operation and use of the Department's current CAD system and electronic incident/citation/reporting software.2. the use of TRACS.
3. the use of other criminal database systems.
4. the use of one-to-many communications systems.
5. the activation of alerts using the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA).
6. the use of Microsoft Word, Excel, PowerPoint, and Teams.
7. coordinating complex incident response.
8. writing detailed reports, logs, and after-action reviews/briefs.
9. teaching/instructing public safety and courses/classes.Ability to:1. effectively coordinate response call outs and thoroughly complete incident notification forms.
2. read and follow standard operating procedures.
3. communicate effectively, both verbally and in writing, with Department personnel, other agency personnel, and the public.
4. answer Arizona Revised Statute and police procedural questions.
5. create professional cooperative networks and relationships and work in a multi-agency environment.
6. prepare clear, accurate, and grammatically correct written reports.
7. analyze situations or information and adopt quick, effective, and reasonable courses of action.
8. maintain composure and work effectively under highly stressful conditions.
9. treat persons with courtesy and respect while performing the Department's mission.
10. work independently.
11. work varying or rotating shifts to include weekends, holidays, callouts, and overtime.
12. perform basic mathematic and statistical calculations.
13. use a computer to perform daily tasks including reports, emails, forms, and database access.
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Requires at least three (3) years of law enforcement experience as an Arizona POST certified peace officer.
Must possess and maintain a valid Arizona driver license.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Office setting.
Ability to work irregular hours and/or respond to emergency staffing or callouts on a 24-hour basis.
Must successfully complete the examination process.
Progression to the next step requires an overall performance rating of at least "Standard" in the last 12 months.
FLSA Status: Non-Exempt
A summary of the Arizona Department of Public Safety Benefits is linked
01
Are you legally entitled to work in the United States?
YesNo
02
Do you, or will you be able to, possess a valid Arizona driver license by the starting date?
YesNo
03
Do you have at least three (3) years of law enforcement experience as an Arizona POST certified peace officer?
YesNo
04
List the job title and employer where you gained your AZ POST certified peace officer law enforcement experience.
This should also be included in the Work Experience section of your application.
05
Do you understand and acknowledge you may be required to work swing and/or graveyard shifts, and respond to emergency staffing or callouts on a 24-hour basis?
YesNo
06
I acknowledge that I have read, understand, and agree to the additional requirements and working conditions/physical requirements associated with this classification as stated in the job announcement/description.
YesNo
07
Have you ever been convicted of a felony or an offense which would be a felony if committed in the state of Arizona?
YesNo
08
Have you ever sold, produced, cultivated, or transported marijuana, or any other drug, for sale?
YesNo
09
I understand if selected for a position, I will take a polygraph and answer questions regarding my background including any past drug use.
Providing untruthful or misleading answers will result in disqualification.
I certify the responses I provide to the following questions regarding my prior drug use will be true and accurate to the best of my recollection.
YesNo
10
Please select the option below which details any marijuana usage (e.g., THC extracts, cannabis, hashish, or marijuana extracts) legally or illegally
within the last six (6) months.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
11
Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony
within the last seven (7) years.
(Does not include marijuana or heroin.)
None1 time2 - 3 times4 - 5 times6 - 8 timesMore than 8 times
12
Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony
since turning 21 years of age . (Does not include marijuana or heroin.)
None1 time2 - 3 times4 - 5 times6 - 8 timesMore than 8 times
13
Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony
during your lifetime . (Does not include marijuana or heroin.)
None1 time2 - 3 times4 - 5 times6 - 8 timesMore than 8 times
14
Please select the option below which details your heroin usage over your lifetime.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
15
Please select the option below which details any
Adderall or similar drug
usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
16
Please select the option below which details any
steroid or similar drug
usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition.
None1 - 5 times6 - 10 times11 - 20 times21 - 30 timesMore than 30 times
Required Question