Quest Diagnostics Incorporated
Specimen Processing Group Lead
Quest Diagnostics Incorporated, Cleveland, Ohio, us, 44101
Specimen Processing Group Lead - Cleveland, OH - Wednesday - Sunday 3:00PM-11:30PMPay Range: $20.72+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:* Day 1 Medical/Dental/Vision for FT employees who work 30+ hours* 15 PTO days first year* Paid Holidays* Annual Bonus Opportunity* 401(k) with matching contributions* Variable compensation plan (AIP) bonus* Employee Stock Purchase Plan (ESPP)* Employee Assistance Program (EAP)* Blueprint for Wellness* Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours* Opportunities for career advancement* Training provided!This positionassists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of allSpecimenTechnicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position.
Demonstrates a proficiency and understanding of all job duties in Specimen Processing departmentStrong troubleshooting and problem resolution skills; ability towork effectively with the technical departments to resolve problems andgain cooperation asneededAssists all SPT's in proper test selection and problemresolutionAnswers and clarifies employee questions (including laboratory personnel) regardingprocessingProvides appropriate feedback to supervisor(s) when problems arise.Completes appropriate shift paperwork, setting up for production,andinsuringthat their staff has cleaned up at the end of the shiftMonitors supply inventory, ordering supplies asneededRepairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope arerequiredAssists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)Perform all other job duties asassignedIn addition to above, the group leader may assist the supervisor(s) in the following:Prioritizing work assignmentsMonitoring production and activity of all SPT's in orderto meet departmentaldeadlinesCoaching for improved performancebyproviding appropriatefeedbackandmaintaining a positive work environmentEnsures effective employee utilization through workforce planning to include staffing weekends andholidaysMakessuggestions andrecommendations to enhanceworkflowHelpsmanage departmentovertimeEnsuresthat all Quest Diagnostics Incorporated and Specimen Processing policies andprocedures are adheredto
QUALIFICATIONSRequired WorkExperience:Internalcandidatesminimum of one year in SPT III/related rolePreferred Work Experience:3yearsexperiencein a laboratory environment with Specimen Processing experience preferred.Medical background preferred which includes medical terminology applicable to a clinicallaboratoryPhysical and Mental Requirements:Performs multiple tasks simultaneously and with interruptions, physical and mentalstressWorks in a biohazard environment and practices good safety habitsAble to sit or stand for longperiodsKnowledge:N/ASkills:PC skills including the ability to run reports & useto manageworkflow; real-time thru-putMaintains confidentiality at all times.Will have access to overall employeeperformance, may have knowledge of disciplinary actions up to, and including termination.Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team ontaskDemonstrates strong interpersonal skills that foster a positiveenvironmentDemonstrates flexibility andadaptabilityDrives frequent employee interaction on the floor providing feedback, coaching, andguidanceDemonstrates excellent communication skills and ability to answer questions withboth internaland external clientsAdheres to Quest Diagnostics core values, safety, and compliance policies andproceduresWorks under pressure and assists department in maintaining productivity and qualitygoalsAbility to diffuse tense situations and applies good judgment when making decisions and resolvingproblems
EDUCATIONHigh School Diploma or Equivalent
LICENSECERTIFICATIONS
Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.2024-60738
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Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:* Day 1 Medical/Dental/Vision for FT employees who work 30+ hours* 15 PTO days first year* Paid Holidays* Annual Bonus Opportunity* 401(k) with matching contributions* Variable compensation plan (AIP) bonus* Employee Stock Purchase Plan (ESPP)* Employee Assistance Program (EAP)* Blueprint for Wellness* Tuition Reimbursement for undergraduate and graduate programs for FT employees who work 30+ hours* Opportunities for career advancement* Training provided!This positionassists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of allSpecimenTechnicians, providing input to supervisors for performance review and disciplinary action. The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits and may be responsible for performing duties listed below. Priority consideration given to internal candidates for this position.
Demonstrates a proficiency and understanding of all job duties in Specimen Processing departmentStrong troubleshooting and problem resolution skills; ability towork effectively with the technical departments to resolve problems andgain cooperation asneededAssists all SPT's in proper test selection and problemresolutionAnswers and clarifies employee questions (including laboratory personnel) regardingprocessingProvides appropriate feedback to supervisor(s) when problems arise.Completes appropriate shift paperwork, setting up for production,andinsuringthat their staff has cleaned up at the end of the shiftMonitors supply inventory, ordering supplies asneededRepairs and maintains department equipment notifying appropriate personnel when repairs beyond the general scope arerequiredAssists in or performing all training, cross training and department auditing functions as assigned by the supervisor(s)Perform all other job duties asassignedIn addition to above, the group leader may assist the supervisor(s) in the following:Prioritizing work assignmentsMonitoring production and activity of all SPT's in orderto meet departmentaldeadlinesCoaching for improved performancebyproviding appropriatefeedbackandmaintaining a positive work environmentEnsures effective employee utilization through workforce planning to include staffing weekends andholidaysMakessuggestions andrecommendations to enhanceworkflowHelpsmanage departmentovertimeEnsuresthat all Quest Diagnostics Incorporated and Specimen Processing policies andprocedures are adheredto
QUALIFICATIONSRequired WorkExperience:Internalcandidatesminimum of one year in SPT III/related rolePreferred Work Experience:3yearsexperiencein a laboratory environment with Specimen Processing experience preferred.Medical background preferred which includes medical terminology applicable to a clinicallaboratoryPhysical and Mental Requirements:Performs multiple tasks simultaneously and with interruptions, physical and mentalstressWorks in a biohazard environment and practices good safety habitsAble to sit or stand for longperiodsKnowledge:N/ASkills:PC skills including the ability to run reports & useto manageworkflow; real-time thru-putMaintains confidentiality at all times.Will have access to overall employeeperformance, may have knowledge of disciplinary actions up to, and including termination.Demonstrates leadership by example, exhibiting good attendance, good decision making, and keep the team ontaskDemonstrates strong interpersonal skills that foster a positiveenvironmentDemonstrates flexibility andadaptabilityDrives frequent employee interaction on the floor providing feedback, coaching, andguidanceDemonstrates excellent communication skills and ability to answer questions withboth internaland external clientsAdheres to Quest Diagnostics core values, safety, and compliance policies andproceduresWorks under pressure and assists department in maintaining productivity and qualitygoalsAbility to diffuse tense situations and applies good judgment when making decisions and resolvingproblems
EDUCATIONHigh School Diploma or Equivalent
LICENSECERTIFICATIONS
Quest Diagnostics honors our service members and encourages veterans to apply.While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.2024-60738
#J-18808-Ljbffr