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Jewish Family Service of San Diego

Lead Case Manager (Mission Valley and Rose Canyon), Safe Parking Program

Jewish Family Service of San Diego, San Diego, California, United States, 92189


Lead Case Manager (Mission Valley and Rose Canyon), Safe Parking Program

Job Category

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ProgrammingRequisition Number

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LEADC001383Apply nowPosted : April 2, 2024Full-TimeLocations

Showing 1 locationOrganization : Jewish Family Service of San DiegoDepartment:

Safe Parking ProgramPosition Type : Full-Time (37.5+ hours/week) Non-Exempt*This position requires working evenings, weekends, and holidaysWork Setting:

Onsite, Swing ShiftLocation:

Mission Valley and Rose CanyonReports To:

Site SupervisorPay Rate:

$22.50Total Compensation :In addition to standard pay, compensation for this position includes:Employer-covered life insuranceTime Away from Work:Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:Paid vacation time and sick leave15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays2 Wellness Days to be taken any time during the year to support employees’ mental wellnessPosition OverviewThe Safe Parking Program supports families & individuals living in their cars find safety and support with the overall goal of long-term housing stability. The Lead Case Manager is responsible for being a “go-to” person for their teammates regarding their basic Case Manager duties. This position is also responsible for conducting intakes and assessments and providing ongoing advocacy and resource navigation for participants within the Safe Parking Program. This position will report to the SPP Supervisor.Responsibilities

:Lead by example as it relates to the job duties they will be providing mentorship forThorough understanding of Clarity, Homeless Court referrals, etcConduct intake and assessments for new participantsDevelop service plans with a focus on financial stability and re-housingProvide individualize resources and referrals to community programs to increase access to supportive servicesEffectively self-manages and collaborates with all levels of staff and clientsServes key role in supporting case managers, communicating needs, and escalating issues to SupervisorAssists in weekly workflows working directly with SupervisorProvide regular and on-going follow up with clients on caseloadWork collaboratively with other service providers to ensure comprehensive services for program participantsMaintain up-to-date client records in client management systemsComplete all required program statistic reporting in a timely and accurate mannerProvide a high level of customer serviceAssist in oversight of interns during program operationsOther duties as assignedSkills/Experience/Abilities that are a Must-Have:At least one-year experience in a similar role working with housing/homelessness case management services, self-sufficiency services, or equivalent combination of training, education and experienceExcellent communication and desire to work in a team environmentKnowledge of local social services/community resourcesKnowledge of Clarity data entry and homeless court referralsComfort in using a computerized client management systemExperience working with persons in crisis, implementing brief interventions and researching for resources that address the impacts of povertyAbility to work a flexible schedule, including regular evening hours and weekendsComfort working in an environment where multiple languages are spokenSensitivity to cultural differences present in the organizations/programs service populationAbility to show an unconditional positive regard for clients who turn to the Safe Parking Lot Program for supportSkills/Abilities we’d like you to Have

:Previous use of HMIS system is preferredPrevious training in Motivational Interviewing is preferredIncomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).About Jewish Family Service of San DiegoJewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together . To learn more about JFS, please visit jfssd.org.*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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