Vets Hired
Sales Operations Administrator
Vets Hired, San Diego, California, United States, 92189
About the job Sales Operations Administrator
What You Will Do
Quickly ramp up to provide administrative support and subject matter expertise for key Sales Operations tools such as Salesforce, Groove, ZoomInfo, DocuSign, etc.Reliably handle assigned projects and day-to-day responsibilities, managing deadlines and communicating proactively to ensure all stakeholders are informed of progress and timelinesWork with Sales Managers and Marketing team to support sales engagement efforts, route and distribute prospect accounts, and troubleshoot issues to quickly resolve and minimize disruptionsManage daily flow of Sales Operations tickets, independently handling tasks proactively and collaborating with others when neededTake ownership of business data, vigilantly monitoring data quality and adhering to a regular cadence of data auditing and cleansing to enable leadership to draw accurate insights and make strategic, data-driven business decisionsBuild Salesforce reports and dashboards to track key business metricsTrain new hires on sales applications/processes, and perform ongoing training as neededWork cross-functionally with management and key stakeholders to monitor, control and manage business operations, ensure smooth delivery, and meet company goalsManage relationships with third-party vendors as needed, including submitting and tracking support tickets, scheduling and attending product demos, attending training sessionsSupport management in creating new process documentation, training materials and conducting one-on-one training with sales team members on applications and processes.Supports Operations Manager in the planning and oversight of new integrations & Implementations, and owns the full lifecycle of integrations when assignedEvaluate current operations / processes and provide strategic recommendations for improvement.Provide direction and guidance to internal teams to achieve performance targets.Maintain clear and accurate operations documents/procedures for reference purposes.Go-to Admin for support from other members of the Sales Operations team, able to lead and give guidance to less senior members of the teamWhat You Will Bring
BA/BS degree or demonstrated related professional experience3+ years of proven experience with Salesforce administration, with proving continuation of SFDC education and training (multiple certifications preferred)Administrative experience with Groove or comparable sales engagement tools is a plusPrevious experience with business data analysis / reporting highly preferredStrong Microsoft Excel skills and familiar with other Microsoft Office programsStrong analytical and problem-solving skills, and capable of adapting to shifting prioritiesExcellent time management skills, with an ability to consistently meet deadlines while working independently on multiple projects1+ Years Experience Managing Projects and ImplementationsStrong verbal and written communication skillsAble to work cross-functionally and communicate consistently to stakeholdersMust be professional, organized, reliable, and detail-oriented
What You Will Do
Quickly ramp up to provide administrative support and subject matter expertise for key Sales Operations tools such as Salesforce, Groove, ZoomInfo, DocuSign, etc.Reliably handle assigned projects and day-to-day responsibilities, managing deadlines and communicating proactively to ensure all stakeholders are informed of progress and timelinesWork with Sales Managers and Marketing team to support sales engagement efforts, route and distribute prospect accounts, and troubleshoot issues to quickly resolve and minimize disruptionsManage daily flow of Sales Operations tickets, independently handling tasks proactively and collaborating with others when neededTake ownership of business data, vigilantly monitoring data quality and adhering to a regular cadence of data auditing and cleansing to enable leadership to draw accurate insights and make strategic, data-driven business decisionsBuild Salesforce reports and dashboards to track key business metricsTrain new hires on sales applications/processes, and perform ongoing training as neededWork cross-functionally with management and key stakeholders to monitor, control and manage business operations, ensure smooth delivery, and meet company goalsManage relationships with third-party vendors as needed, including submitting and tracking support tickets, scheduling and attending product demos, attending training sessionsSupport management in creating new process documentation, training materials and conducting one-on-one training with sales team members on applications and processes.Supports Operations Manager in the planning and oversight of new integrations & Implementations, and owns the full lifecycle of integrations when assignedEvaluate current operations / processes and provide strategic recommendations for improvement.Provide direction and guidance to internal teams to achieve performance targets.Maintain clear and accurate operations documents/procedures for reference purposes.Go-to Admin for support from other members of the Sales Operations team, able to lead and give guidance to less senior members of the teamWhat You Will Bring
BA/BS degree or demonstrated related professional experience3+ years of proven experience with Salesforce administration, with proving continuation of SFDC education and training (multiple certifications preferred)Administrative experience with Groove or comparable sales engagement tools is a plusPrevious experience with business data analysis / reporting highly preferredStrong Microsoft Excel skills and familiar with other Microsoft Office programsStrong analytical and problem-solving skills, and capable of adapting to shifting prioritiesExcellent time management skills, with an ability to consistently meet deadlines while working independently on multiple projects1+ Years Experience Managing Projects and ImplementationsStrong verbal and written communication skillsAble to work cross-functionally and communicate consistently to stakeholdersMust be professional, organized, reliable, and detail-oriented