Senior Program Director, Diverse Donor Field Engagement

Senior Program Director, Diverse Donor Field Engagement at American Red Cross

Washington, DC | posted: February 23, 2024

About the job

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description

What You Need To Know

Lead the Latino and Hispanic Communities Field Engagement and Recruitment support functions. Collaborates cross functionally on strategies to increase blood donations and donor engagement from the Latino and Hispanic community to help ensure we have a stable blood supply from diverse donors with a specific focus on these communities. This person will increase awareness, engagement, education and support to the field in our Latino/Hispanic initiative and must be action and solution oriented, focused on plan development, traveling to regions to work with RDSEs and DRD on development of plans to achieve diverse donor goals.

Responsibilities:

• Oversee and coordinate business process analyses, needs assessments.
• Work cross functionally to support product strategies with a close connection to donor recruitment teams.
• Contribute to large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools.
• Develop annual diverse blood donor goal setting strategies.
• Collaborate closely with all lines of business, including national partnerships, donor marketing, sponsor marketing, product development and implementation directors as well as recruitment process & training teams.

This position is remote, work from home and can be based anywhere in the continental United States.

Some travel will be required.

Salary: The salary range for this position is $90,000-$115,000.

What You Need To Succeed

Education: 4-year college degree in Business, engineering, or related field.

Experience: 7 to 10 years.

Skills and Abilities:

• Microsoft Office Suite
• Excellent stakeholder management and communication across multiple levels for a highly visible role.
• Cross-functional project leadership skills.
• Demonstrate experience in strategic planning and analytics.
• Experience in donor recruitment (DRD), a plus.
• Experience or expertise working with the Latino community.
• Strong interest in building strategies based on the voice of the customer and relevant transferable skills are essential.

What Will Give You The Competitive Edge

• Public Speaking experience.
• Proven relationship manager.
• Connection with diverse community groups.
• Fluent Spanish speaking.

Physical Requirements

Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

Benefits For You

• Health Spending Accounts & Flexible Spending Accounts
• PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure.
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 5% match.
• Paid Family Leave.
• Employee Assistance Program.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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