Envoy
Marketing Operations Manager
Envoy, San Francisco, California, United States, 94199
About Envoy
Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.Envoy provides a simple way to manage your complex safety, security, and compliance needs across all your workplace locations—wherever you need to bring people together.Rely on smart, automated solutions to common workplace problems, like freeing up unused space and eliminating repetitive tasks. Not only does this allow you to make the most efficient use of your space and resources, it frees up your team’s time to focus on the work that matters.With Envoy’s intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoy’s platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoy’s integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.Are you passionate about improving processes and building technology systems that work together seamlessly?As a Marketing Operations Manager, you'll have a direct impact on the growth of our business by enabling operational rigor within the Marketing team. You’ll do this by creating scalable processes to deliver an air-tight lead and account funnel; that our technology systems are set up according to best practices and are in alignment with Sales; and that every marketing touchpoint is attributable. You will work with our Analytics team to conduct data analyses and forecasts that will be used to inform strategic decisions by stakeholders from across the company.This is a hybrid position that requires 3 days a week (Tuesday - Thursday)
in our San Francisco HQYou will
Own our marketing technology stack and maintain and optimize existing systems used to generate, distribute, and report on both the demand gen and ABX funnelsOwn overall operational strategy for lead/account scoring, attribution, tracking, and reporting of marketing performanceEstablish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketingProactively own process improvement while driving change and efficiencies that scale across marketing programs, systems, technologies, and reportingCreate and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channelSupport campaign operations execution including campaign creation architecture, lead management and routing, list creation, and segmentationManage the hygiene and quality of marketing dataAnalyze marketing and sales data to develop insights and make recommendations on areas for improvementEvaluate new technologies to improve and optimize marketing team performanceWork with sales, finance, and business operations to ensure an accurate view of marketing performance and business contributionEstablish documentation, templates, and training to enable marketing team members to create basic campaigns, reports, and dashboardsYou are
Minimum 5 years experience in B2B marketing (minimum 3 years in marketing ops), within the SaaS industry.Advanced proficiency with Marketo and Marketo Measure; Marketo Certification preferredAdvanced proficiency with SalesforceFamiliarity with the following tools: Marketo Measure, 6sense/Demandbase, LeanData, Chilipiper/meeting scheduling, Drift/Qualified, Looker, Google Analytics/Google Tag Manager, JiraDeep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologiesData-driven with strong quantitative and analytical skills and think in terms of LTV, ROI and impact on the bottom line of the businessExperience with working with vendors and contractorsStrong track record of developing and maintaining highly collaborative cross-functional relationships and a demonstrated ability to manage cross-functional projectsYou are
Skilled in cross-functional collaboration, working with leaders to communicate strategies, drive action, gather insights, and gain alignment on business objectivesSelf-motivated, detail-oriented, and capable of managing multiple projects independentlyComfortable and energized operating in a fast-moving organizationEager to quickly learn and build expertise around our tech stack, go-to-market strategy, target accounts, personas, and buyer journeysEnthusiastic about efficiency, process, and dataPassionate about building and maintaining a highly efficient, scalable platform to power integrated marketing campaigns that drive business outcomesIntellectually curious and ambitiousYou'll get
A high degree of trust in your ideas and execution.An opportunity to partner and collaborate with other talented people.An inclusive community where you feel welcomed and cared for as a personThe ability to make an immediate impact, helping customers create a great workplace experienceSupport for your personal and professional growthEnvoy's compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in the
San Francisco Bay Area,
our expected cash compensation for this role is
$133,450- $152K
(
Annually).
Final offers may vary within the range provided based on experience, expertise, and other factors.If you have any questions related to compensation, please contact Recruiting after you apply.#LI-HybridBy applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked
here
. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Envoy’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Envoy’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.Gender
Please select
Gender
Are you Hispanic/Latino?
Please select
Are you Hispanic/Latino?
Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Veteran Status
Please select
Veteran Status
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injuryDisability Status
Please select
Disability Status
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
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Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.Envoy provides a simple way to manage your complex safety, security, and compliance needs across all your workplace locations—wherever you need to bring people together.Rely on smart, automated solutions to common workplace problems, like freeing up unused space and eliminating repetitive tasks. Not only does this allow you to make the most efficient use of your space and resources, it frees up your team’s time to focus on the work that matters.With Envoy’s intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoy’s platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoy’s integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.Are you passionate about improving processes and building technology systems that work together seamlessly?As a Marketing Operations Manager, you'll have a direct impact on the growth of our business by enabling operational rigor within the Marketing team. You’ll do this by creating scalable processes to deliver an air-tight lead and account funnel; that our technology systems are set up according to best practices and are in alignment with Sales; and that every marketing touchpoint is attributable. You will work with our Analytics team to conduct data analyses and forecasts that will be used to inform strategic decisions by stakeholders from across the company.This is a hybrid position that requires 3 days a week (Tuesday - Thursday)
in our San Francisco HQYou will
Own our marketing technology stack and maintain and optimize existing systems used to generate, distribute, and report on both the demand gen and ABX funnelsOwn overall operational strategy for lead/account scoring, attribution, tracking, and reporting of marketing performanceEstablish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketingProactively own process improvement while driving change and efficiencies that scale across marketing programs, systems, technologies, and reportingCreate and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channelSupport campaign operations execution including campaign creation architecture, lead management and routing, list creation, and segmentationManage the hygiene and quality of marketing dataAnalyze marketing and sales data to develop insights and make recommendations on areas for improvementEvaluate new technologies to improve and optimize marketing team performanceWork with sales, finance, and business operations to ensure an accurate view of marketing performance and business contributionEstablish documentation, templates, and training to enable marketing team members to create basic campaigns, reports, and dashboardsYou are
Minimum 5 years experience in B2B marketing (minimum 3 years in marketing ops), within the SaaS industry.Advanced proficiency with Marketo and Marketo Measure; Marketo Certification preferredAdvanced proficiency with SalesforceFamiliarity with the following tools: Marketo Measure, 6sense/Demandbase, LeanData, Chilipiper/meeting scheduling, Drift/Qualified, Looker, Google Analytics/Google Tag Manager, JiraDeep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologiesData-driven with strong quantitative and analytical skills and think in terms of LTV, ROI and impact on the bottom line of the businessExperience with working with vendors and contractorsStrong track record of developing and maintaining highly collaborative cross-functional relationships and a demonstrated ability to manage cross-functional projectsYou are
Skilled in cross-functional collaboration, working with leaders to communicate strategies, drive action, gather insights, and gain alignment on business objectivesSelf-motivated, detail-oriented, and capable of managing multiple projects independentlyComfortable and energized operating in a fast-moving organizationEager to quickly learn and build expertise around our tech stack, go-to-market strategy, target accounts, personas, and buyer journeysEnthusiastic about efficiency, process, and dataPassionate about building and maintaining a highly efficient, scalable platform to power integrated marketing campaigns that drive business outcomesIntellectually curious and ambitiousYou'll get
A high degree of trust in your ideas and execution.An opportunity to partner and collaborate with other talented people.An inclusive community where you feel welcomed and cared for as a personThe ability to make an immediate impact, helping customers create a great workplace experienceSupport for your personal and professional growthEnvoy's compensation package includes market competitive salary, equity for all full-time roles, and great benefits. If you are located in the
San Francisco Bay Area,
our expected cash compensation for this role is
$133,450- $152K
(
Annually).
Final offers may vary within the range provided based on experience, expertise, and other factors.If you have any questions related to compensation, please contact Recruiting after you apply.#LI-HybridBy applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked
here
. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Envoy’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Voluntary Self-Identification of Disability
Form CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Envoy’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.Gender
Please select
Gender
Are you Hispanic/Latino?
Please select
Are you Hispanic/Latino?
Race & Ethnicity Definitions
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Veteran Status
Please select
Veteran Status
Voluntary Self-Identification of Disability
Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDSBlind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or serious difficulty hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeIntellectual or developmental disabilityMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supportsNervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysemaShort stature (dwarfism)Traumatic brain injuryDisability Status
Please select
Disability Status
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr