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Bluebird Network

Enterprise Account Manager - Springfield, MO

Bluebird Network, Springfield, Missouri, us, 65897


Description

About the Company:

Bluebird Network is a communications infrastructure provider and data center operator owned by Macquarie Infrastructure and Real Assets Inc., a subsidiary of Macquarie Capital. Since 1999, Bluebird has provided internet and transport services via its fiber infrastructure to Carriers and Enterprises throughout the Midwest. Bluebird now owns two data centers; an underground facility in Springfield, MO and a new facility in the Quad Cities. Bluebird operates over 9,800 fiber route miles of high-speed broadband and fiber-optic connections with over 60,000 on-net and near-net buildings and 151 Points of Presence (PoP) sites spanning the Midwest, including the major cities of Chicago, St. Louis, Kansas City, Springfield (MO and IL), Champaign-Urbana, Peoria, and the Quad Cities. To learn more, please visit BluebirdNetwork.com.

Who will I work for?

Join an amazing team of telecommunication professionals! Bluebird Network is a dynamic growing company in need of an Enterprise Account Manager to be a part of a collaborative team. Bluebird Network is a premier Mid-west fiber and data solutions provider, with over 20 years of success in the industry. All of us at Bluebird Network work hard to meet goals and objectives for the organization and live the mission and values of this growing company to meet a common goal.

Here at Bluebird we proactively embrace diversity and cultivate a culture of inclusion. We respect and value each team member's individual strengths, views, and experiences. We take pride in being an equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What will I do?

The Bluebird Network Enterprise Account Manager is responsible for the management, and growth, of Bluebird's revenue stream (through establishing and maintaining business relationships) for all customer accounts in the enterprise segments, namely: government, education, medical, and financial. This position is responsible for analyzing and understanding marketing and sales trends, establishing sales objectives, and for providing timely quotes and project estimates for use of Bluebird's network, data center, and cloud connect services. This position requires a broad understanding of Bluebird's capabilities, customers, relationships, and technologies. This position requires leadership skills with a strong focus on customer acquisition, retention and satisfaction, strong organizational skills, project and matrix management, and the ability to complete tasks in a multi-disciplinary team environment.

Responsibilities:Ability to prospect and schedule meetings inside of a defined target listPossess a thorough understanding of BBN's products and service offeringsImplement sales objectives and goals, including sales targets and forecasting resultsEstablish working relationships with customers, network providers and vendorsPrepare and present a variety of status reports including activity, closings, and follow-upsSupervise the negotiating of terms of various service agreements and closing sales that meet or exceed Bluebird's defined sales objectivesNegotiate variations in price, delivery, and specifications with customersGather market and customer information to enhance product performance and serviceDemonstrate customer service skills with a passion for responsiveness and over the top customer experienceParticipate in marketing events such as trade shows and seminarsDeliver presentations of products and services at customer sites and exhibitions and conferencesProvide input to Bluebird's Service Delivery Team to ensure proper documentation and timely completion of orders for customersProvide input to Bluebird's Network Planning Team to ensure customer future needs are factored into network evolution plansOccasional travel requiredRequirements

Education and Experience

High school diploma required; bachelor's degree preferredMinimum of 3 years data center and/or colocation sales experience highly preferredMinimum of 5 years' telecommunications sales preferredMinimum 3 years experience with SalesForce customer relationship management (CRM application preferredSkills and Abilities

Strong business acumenPossess excellent interpersonal skills and work effectively with diverse people; must be approachable, show respect for others and be able to present data with effective communication and presentation skillsSelf-starter and solution orientedAbility to develop sales strategies to meet goalsAbility to plan, organize, and prioritize multiple projectsAbility to interact with customers and respond to expectationsLeadership abilityExcellent verbal and written communication skillsProficient in Microsoft Office software