LanceSoft
Network Technician
LanceSoft, New York, New York, us, 10261
Duties and Responsibilities
The patching cabling between network equipment and customer's networkThe installation of power cables from equipment to power supply in rack/cabinet/closetThe installation, troubleshooting and de-installing network equipmentInstall/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)Install, troubleshoot, and de-install Network General remote SniffersComplete all hard and complex Move, Add Change (MAC) requests within the defined service levelsAct as interface between customer's associates and managementProvide hardware break-fix services for network infrastructurePerform onsite call-through, data, voice, website and security testingPerform back-up testing to ensure all systems are connected to the customer's network as directedSupport carrier testing of circuitsAssist with facilities effortsPower and uninterruptable power supply (UPS) restoralWater problems,Emergency cooling restoration,Fire suppression exercises, restoration, and post fire eventsSupport inventory management activitiesReceiving inventoryTagging of assetsTracking spares (crash kits)Ordering inventoryUpdating inventory recordsPrepare and return damaged equipmentAct as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
3-5 years of experience in data communicationsMust have a basic knowledge of Cisco Phones, switches and routersMust have a basic knowledge of local and wide area networking.High school diploma or equivalent required
PreferredRelevant experience working in a data center environmentPre-made Fiber install and testingExperience with fluke testers
The patching cabling between network equipment and customer's networkThe installation of power cables from equipment to power supply in rack/cabinet/closetThe installation, troubleshooting and de-installing network equipmentInstall/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)Install, troubleshoot, and de-install Network General remote SniffersComplete all hard and complex Move, Add Change (MAC) requests within the defined service levelsAct as interface between customer's associates and managementProvide hardware break-fix services for network infrastructurePerform onsite call-through, data, voice, website and security testingPerform back-up testing to ensure all systems are connected to the customer's network as directedSupport carrier testing of circuitsAssist with facilities effortsPower and uninterruptable power supply (UPS) restoralWater problems,Emergency cooling restoration,Fire suppression exercises, restoration, and post fire eventsSupport inventory management activitiesReceiving inventoryTagging of assetsTracking spares (crash kits)Ordering inventoryUpdating inventory recordsPrepare and return damaged equipmentAct as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management
Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
3-5 years of experience in data communicationsMust have a basic knowledge of Cisco Phones, switches and routersMust have a basic knowledge of local and wide area networking.High school diploma or equivalent required
PreferredRelevant experience working in a data center environmentPre-made Fiber install and testingExperience with fluke testers