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LanceSoft

Network Technician

LanceSoft, Secaucus, New Jersey, us, 07094


Pay range - $26.00 - $28.00 Hourly

Job Description

The patching cabling between network equipment and customer's networkThe installation of power cables from equipment to power supply in rack/cabinet/closetThe installation, troubleshooting, and de-installing network equipmentInstall/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches, etc.)Install, troubleshoot, and de-install Network General remote SniffersComplete all hard and complex Move, Add Change (MAC) requests within the defined service levelsAct as interface between customer's associates and managementProvide hardware break-fix services for network infrastructurePerform onsite call-through, data, voice, website, and security testingPerform back-up testing to ensure all systems are connected to the customer's network as directedSupport carrier testing of circuitsAssist with facilities effortsPower and uninterruptable power supply (UPS) restoralWater problemsEmergency cooling restorationFire suppression exercises, restoration, and post fire eventsSupport inventory management activitiesReceiving inventoryTagging of assetsTracking spares (crash kits)Ordering inventoryUpdating inventory recordsPrepare and return damaged equipmentAct as an interface, as needed, between associates at the applicable location and centralized project/operations/MAC managementRequirements:

Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testersRequires experience in working in communications closetsMust be able to perform rack and stack activitiesMust be able to safely lift heavy objectsMust understand cable patching processes and proceduresMust be familiar with 66 Block and 110 Block cross connect proceduresMust have a basic knowledge of data communications networkingMust be able to assist in troubleshooting issuesMust understand network terminologyMust be familiar with IP phoneMust be able to program Cisco phonesMust be able to install Avaya phonesMust be able to troubleshoot Avaya and Cisco phonesRequires good interpersonal communications skillsMust be able to explain technical issues in a way the customer will understand an issueMust be able to interpret a customer's issue in a way that will allow technician to facilitate a resolutionRequirements:

3-5 years of experience in data communicationsPrevious Data center experienceRacking and stacking of network devicesCable patchingPhysical layer troubleshootingEquipment disposal activitiesPre-made Fiber install and testingExperience with fluke testersFamiliar with 66 Block and 110 Block cross connect proceduresProficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers