Altitude Trampoline Park
GENERAL MANAGER – Altitude Lawrenceville
Altitude Trampoline Park, Lawrenceville, Georgia, United States, 30243
INTRODUCTION
The General Manager with Altitude sets the tone for their park. They will ensure everyone - staff, customers, community - LOVES Altitude Lawrenceville. Above all, they will be responsible for running a successful business - from staffing, to marketing, to financial management. A successful General Manager at Altitude Lawrenceville will:
Believe hard work should be fun
Radiate an infectious energy felt by everyone entering the park
Exude maturity with an exceptional ability to work with parents
Lead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safety
Demonstrate the ability to navigate a P&L and work to optimize profits and margins
Devise new and interesting means to market the park and drive traffic
Strive to be a pillar in the community who believes in "paying it forward"
Oversee park maintenance with an obsession for cleanliness
PRIMARY JOB RESPONSIBILITIES
Leader of the Staff:
Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment; developing personal growth opportunities
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
Sets the tone for the staff operations through staff meetings and events
Park Financial Performance:
Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progress
Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Customer Experience and Atmosphere:
Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies
Contributes to team effort by accomplishing related results as needed
ADDITIONAL RESPONSIBILITIES
Cash Management and budgeting
Payroll/Schedule
Marketing
Maintenance
Provides or performs other services as needed or required by Corporate and/or Owners
CONTROLS OVER WORK
Works under direct supervision of Corporate Manager and Owners, who will indicate general assignments, limitations, and priorities.
SKILLS AND KNOWLEDGE
Bachelor's Degree
Minimum of 2-4 years of management experience
Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
Ability to handle multiple assignments on a timely basis with a high degree of accuracy
General understanding of HR policies
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The General Manager with Altitude sets the tone for their park. They will ensure everyone - staff, customers, community - LOVES Altitude Lawrenceville. Above all, they will be responsible for running a successful business - from staffing, to marketing, to financial management. A successful General Manager at Altitude Lawrenceville will:
Believe hard work should be fun
Radiate an infectious energy felt by everyone entering the park
Exude maturity with an exceptional ability to work with parents
Lead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safety
Demonstrate the ability to navigate a P&L and work to optimize profits and margins
Devise new and interesting means to market the park and drive traffic
Strive to be a pillar in the community who believes in "paying it forward"
Oversee park maintenance with an obsession for cleanliness
PRIMARY JOB RESPONSIBILITIES
Leader of the Staff:
Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment; developing personal growth opportunities
Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standards
Sets the tone for the staff operations through staff meetings and events
Park Financial Performance:
Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progress
Accomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Customer Experience and Atmosphere:
Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societies
Contributes to team effort by accomplishing related results as needed
ADDITIONAL RESPONSIBILITIES
Cash Management and budgeting
Payroll/Schedule
Marketing
Maintenance
Provides or performs other services as needed or required by Corporate and/or Owners
CONTROLS OVER WORK
Works under direct supervision of Corporate Manager and Owners, who will indicate general assignments, limitations, and priorities.
SKILLS AND KNOWLEDGE
Bachelor's Degree
Minimum of 2-4 years of management experience
Excellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environment
Ability to handle multiple assignments on a timely basis with a high degree of accuracy
General understanding of HR policies
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