Key Account Manager - Grocery

Job Summary:The Key Account Manager – Grocery role supports Blue Diamond Growers’ go-to-market strategy by sustaining and nurturing customer relationships to ultimately drive volume, share, and profit in regional grocery accounts. This position includes responsibilities such as developing strong collaboration with Category Managers and local broker network, acquiring a thorough understanding of customer needs and requirements, and serving as the link between external and internal partners.Job Description:Essential Job FunctionsSupport sales volume, revenue, and profit goals for key accounts.Execute essential elements of account strategic plans.Develop and sustain solid relationships built on trust with customers and partners.Address and resolve customer issues and complaints.Foster a continuous improvement mindset, implementing proactive solutions that are mutually beneficial.Serve as the liaison and communication link between key customers and internal teams.Manage relationships and maintain complete ownership of smaller regional key accounts.Update and maintain Trade Fund System.Attend routine meetings with Cross Functional Teams to ensure strategic objectives are being met.Collaborate with cross functional partners such as marketing, supply chain and finance to ensure that customer needs are met while supporting company programs.Ensure customer demand is well forecasted to ensure Supply Chain efficiency and product supply.Provide input for account strategies to include placement, product, pricing, and promotion.Manage retail execution of new product launches.Conduct post-promotional analysis on key promotions to drive future learning and decisions.Assist credit team to resolve account receivables issues.Minimum Job RequirementsMinimum level of education required:Bachelor's DegreeMinimum number of year(s) of experience required in addition to education plus type(s) of functional experience:5 years of strategic sales experience that includes relationship management with customers and brokers, trade strategy planning and category management.Other required type(s) of functional experience:Experience working with brokers, national distributors (such as KEHE, UNFI, DOT) and category managers.Strong business acumen with track record of providing proactive solutions based on customer needs.Clear written and verbal communication skills, ability to effectively articulate complex issues across all levels of an organization.Excellent interpersonal skills with ability to quickly build rapport and trust with internal and external partners.Analytically minded with an eye for process improvement and problem solving.Excellent negotiation, organizational and prioritization skills.High proficiency in systems utilized for presentations, analytics, and reporting.Prior experience in development and implementation of go-to-market strategies.Other job requirements:Domestic Travel: Required to travel for periods up to 50%Preferred Skills And ExperiencesMicrosoft Office, IRI/Nielsen, Trade Fund Management Systems, SAPPHYSICAL DEMANDSWhile performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; reach with hands and arms.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Employees work under typical office conditions, and the noise level is usually quiet.Blue Diamond Growers is an Equal Opportunity and E-Verify Employer EOE/Minorities/Females/Vet/DisabilityEducation:Bachelors, High School/GEDOther Job Details:Work Shift: DayPay Type: SalaryHourly Rate (if applicable): N/ATargeted Exempt Salary Range (if applicable): $92,800.00 - $120,400.00Grow your career. Partner with us. We Are the Almond People!Blue Diamond Growers (BDG) is an Equal Employment Opportunity Employer. BDG provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information. BDG also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965 and the rules, regulations and relevant orders of the Secretary of Labor.

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