UCSF Health
Sr. Quality Improvement Specialist
UCSF Health, San Francisco, California, United States, 94199
Adult Quality Improvement
Full Time
78812BR
Job Summary
This is a hybrid position. Will require to be onsite for about 5 times out of the year for team retreats, staff development and/or as needed.
Applies extensive knowledge of quality data analysis and / or improvement (QI) concepts, methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Adult Quality Improvement (AQI) is a division within the Department of Quality & Patient Safety (DoQS) that provides clinical quality improvement program support to adult medical and surgical departments. AQI manages CMS and Joint Commission quality reporting programs, supports several clinical outcomes registries, and coordinates hospital wide and multi-hospital quality initiatives and collaboratives.
Required Qualifications
Key Responsibilities:
Supports clinical areas on data management activities and projects with significant clinical complexity and organizational scope. Develops relevant department and service quality indicators, structures and measures.Analyzes and interprets highly complex data of broad scope, and summarizes statistical findings. Develops corresponding reports, dashboards, presentations, and action plans. Prepares and delivers executive summaries.Identifies statistical trends, problems, and potential issues in patient care and services. Participates in or leads project teams in clinical departments to investigate, develop and implement corrective plans, and monitor their effectiveness.Participate in QI reviews of highly-complex mortality cases, sentinel events, readmissions, and other cases flagged by screening criteria as needed. Identifies cases that require urgent reviews and collaborates with management as required to develop and implement appropriate responses.Oversees or performs timely and accurate submission of clinical care quality and patient safety data to appropriate internal departments and outside agencies.Participates in or leads clinical and technical teams on broad-scope projects using advanced QI models to develop new plans, criteria, and benchmarks.Researches best practices and develops and implements improvements in the data collection and reporting processes and / or systems.Serves as a technical leader to provide advice and counsel others on highly-complex QI issues of functionality, efficiency, performance improvement, and program development.
Required
In-depth knowledge of QI models, tools, and techniques, including collection, abstraction, validation, analysis, visualization, reporting of data, and use of performance and benchmark indicators.Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.Advanced critical thinking and problem solving skills to manage multiple levels of highly complex information and responsibilities, to quickly assess problems, and to develop and implement timely and effective solutions.Advanced interpersonal skills for collaborating effectively with all levels of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.Advanced ability to effectively convey complex clinical, technical, and educational information both verbally and visually, and to produce high quality reports, documentation, and presentations.Advanced knowledge of various administrative and business software packages, and of the specialized applications for quality data management.Advanced skills to influence and persuade staff, management, and clinicians at all levels and across departments.Five (5) years of experience with QI standards, clinical chart review and abstraction, and/or regulatory requirements.Bachelor's degree in nursing or other healthcare profession, or a combination of comparable clinical education and / or experience.
Preferred Qualifications
Master’s degree in nursing or other healthcare profession, or a combination of comparable clinical education and/or experience.Lean / Six Sigma.Certified Professionals in Healthcare Quality (CPHQ).
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
006525 QLTY IMPV HC SPEC 4
Job Category
Professional (Non-Clinical)
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
100%
Location
Brisbane, CA, Hybrid, Mission Bay (SF), Mount Zion (SF), Parnassus Heights (SF)
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday - Friday#J-18808-Ljbffr
Full Time
78812BR
Job Summary
This is a hybrid position. Will require to be onsite for about 5 times out of the year for team retreats, staff development and/or as needed.
Applies extensive knowledge of quality data analysis and / or improvement (QI) concepts, methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Adult Quality Improvement (AQI) is a division within the Department of Quality & Patient Safety (DoQS) that provides clinical quality improvement program support to adult medical and surgical departments. AQI manages CMS and Joint Commission quality reporting programs, supports several clinical outcomes registries, and coordinates hospital wide and multi-hospital quality initiatives and collaboratives.
Required Qualifications
Key Responsibilities:
Supports clinical areas on data management activities and projects with significant clinical complexity and organizational scope. Develops relevant department and service quality indicators, structures and measures.Analyzes and interprets highly complex data of broad scope, and summarizes statistical findings. Develops corresponding reports, dashboards, presentations, and action plans. Prepares and delivers executive summaries.Identifies statistical trends, problems, and potential issues in patient care and services. Participates in or leads project teams in clinical departments to investigate, develop and implement corrective plans, and monitor their effectiveness.Participate in QI reviews of highly-complex mortality cases, sentinel events, readmissions, and other cases flagged by screening criteria as needed. Identifies cases that require urgent reviews and collaborates with management as required to develop and implement appropriate responses.Oversees or performs timely and accurate submission of clinical care quality and patient safety data to appropriate internal departments and outside agencies.Participates in or leads clinical and technical teams on broad-scope projects using advanced QI models to develop new plans, criteria, and benchmarks.Researches best practices and develops and implements improvements in the data collection and reporting processes and / or systems.Serves as a technical leader to provide advice and counsel others on highly-complex QI issues of functionality, efficiency, performance improvement, and program development.
Required
In-depth knowledge of QI models, tools, and techniques, including collection, abstraction, validation, analysis, visualization, reporting of data, and use of performance and benchmark indicators.Advanced organizational and project management skills, with the ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.Advanced critical thinking and problem solving skills to manage multiple levels of highly complex information and responsibilities, to quickly assess problems, and to develop and implement timely and effective solutions.Advanced interpersonal skills for collaborating effectively with all levels of clinical and technical staff and representatives of external regulatory agencies and for mentoring lower-level QI staff.Advanced ability to effectively convey complex clinical, technical, and educational information both verbally and visually, and to produce high quality reports, documentation, and presentations.Advanced knowledge of various administrative and business software packages, and of the specialized applications for quality data management.Advanced skills to influence and persuade staff, management, and clinicians at all levels and across departments.Five (5) years of experience with QI standards, clinical chart review and abstraction, and/or regulatory requirements.Bachelor's degree in nursing or other healthcare profession, or a combination of comparable clinical education and / or experience.
Preferred Qualifications
Master’s degree in nursing or other healthcare profession, or a combination of comparable clinical education and/or experience.Lean / Six Sigma.Certified Professionals in Healthcare Quality (CPHQ).
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
006525 QLTY IMPV HC SPEC 4
Job Category
Professional (Non-Clinical)
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
100%
Location
Brisbane, CA, Hybrid, Mission Bay (SF), Mount Zion (SF), Parnassus Heights (SF)
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday - Friday#J-18808-Ljbffr