Doubletree OKC
Sales Coordinator
Doubletree OKC, Oklahoma City, Oklahoma, United States, 73116
The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.Required Experience and Education:High School Diploma or EquivalentExperience in administrative functions, telephone, email and filing systemsProficient in Microsoft Office or similar computer applications
Preferred Experience and Education:Bachelor’s degree in business, marketing or related field orAssociate’s degree with two years’ experience in an administrative roleOne year experience in hospitality orTwo years of progressive experience in a hotel environmentExperience with Delphi FDC or Sales ProExperience with brand's PMS and sales related applications
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply with standards and regulations to encourage safe and efficient hotel operations.
Keep immediate supervisor informed of all matters requiring their attention.
Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
Send proposals and/or invoices accurately, timely and professionally.
Perform research functions on competitive hotels, venues, clients, trends and prospects.
Gather and assemble sales collateral and correspond with clients.
Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
Any and all other duties as assigned
Preferred Experience and Education:Bachelor’s degree in business, marketing or related field orAssociate’s degree with two years’ experience in an administrative roleOne year experience in hospitality orTwo years of progressive experience in a hotel environmentExperience with Delphi FDC or Sales ProExperience with brand's PMS and sales related applications
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply with standards and regulations to encourage safe and efficient hotel operations.
Keep immediate supervisor informed of all matters requiring their attention.
Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
Send proposals and/or invoices accurately, timely and professionally.
Perform research functions on competitive hotels, venues, clients, trends and prospects.
Gather and assemble sales collateral and correspond with clients.
Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
Any and all other duties as assigned