Holiday Inn Fort Worth-Alliance
Sales Coordinator
Holiday Inn Fort Worth-Alliance, Fort Worth, Texas, United States, 76102
Raines Co. - Your Future is Now
Position Summary:
A Raines Co. Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
We offer
Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Essential Job Functions
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply with standards and regulations to encourage safe and efficient hotel operations.
Keep immediate supervisor informed of all matters requiring their attention.
Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
Send proposals and/or invoices accurately, timely and professionally.
Perform research functions on competitive hotels, venues, clients, trends and prospects.
Gather and assemble sales collateral and correspond with clients.
Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
Any and all other duties as assigned
Required Experience and Education:
High School Diploma or Equivalent
Experience in administrative functions, telephone, email and filing systems
Proficient in Microsoft Office or similar computer applications
Must speak English fluently and must have excellent written and oral communication skills
Preferred Experience and Education:
Bachelor’s degree in business, marketing or related field or
Associate’s degree with two years’ experience in an administrative role
One year experience in hospitality or
Two years of progressive experience in a hotel environment
Experience with Delphi FDC or Sales Pro
Experience with brand's PMS and sales related applications
Travel:
Less than 25% travel requirement.Must possess a valid driver's license.
Physical:
Frequent sitting, standing, and moving about the facilities. Handling objects, products and equipment. Using keyboards and other office computer equipment. Occasionally push, pull and lift items weighing up to 25 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
Position Summary:
A Raines Co. Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
We offer
Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
Essential Job Functions
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
Comply with standards and regulations to encourage safe and efficient hotel operations.
Keep immediate supervisor informed of all matters requiring their attention.
Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
Send proposals and/or invoices accurately, timely and professionally.
Perform research functions on competitive hotels, venues, clients, trends and prospects.
Gather and assemble sales collateral and correspond with clients.
Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.
Any and all other duties as assigned
Required Experience and Education:
High School Diploma or Equivalent
Experience in administrative functions, telephone, email and filing systems
Proficient in Microsoft Office or similar computer applications
Must speak English fluently and must have excellent written and oral communication skills
Preferred Experience and Education:
Bachelor’s degree in business, marketing or related field or
Associate’s degree with two years’ experience in an administrative role
One year experience in hospitality or
Two years of progressive experience in a hotel environment
Experience with Delphi FDC or Sales Pro
Experience with brand's PMS and sales related applications
Travel:
Less than 25% travel requirement.Must possess a valid driver's license.
Physical:
Frequent sitting, standing, and moving about the facilities. Handling objects, products and equipment. Using keyboards and other office computer equipment. Occasionally push, pull and lift items weighing up to 25 pounds. Must communicate information and ideas so others will understand. Must observe details at close range.
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.